Hi @Gio_B 

Thanks for reaching out to us. 

According to your description, it seems that there are much interference on your 2.4G wireless network, so that 2.4G signal strength gets weak. 

Here are some suggestions for you:

1)Move some clients to 5G wireless network

Nowadays, more and more network devices take 2.4G frequency to transmit signals, and various electromagnetic uses 2.4G frequency to work, which makes 2.4G frequency becomes too crowed to convey signals. If you connect 20 devices to 2.4G, then 2.4G will be overloaded. Thus, we do suggest our customers to move some clients to 5G frequency for network activities to have the best network experience.

2) Change 2.4G wireless channel and channel width

Please login to the router web management interface by referring to this guide, then please go to Advanced>>Wireless>>Wireless Settings>>please change 2.4G channel width to 20MHz, and try different channel to find best one. 

Note: You can download Wi-Fi analyzer application and use this application to analyze which channel is the best one. 

3) Adjust antennas for best location and direction

-  Deploy the antenna in good location and correct angle, and also make sure your wireless client devices are in the coverage;

-  Antenna on wireless devices are used to receive and send wireless signal. To have a stronger wireless signal, we recommend to place antennas at 45 degrees (diagonally) or 0 degrees (straight out parallel to the floor) which will be more effective.

4) Try best to avoid the extrinsic interference

- Avoiding the physical interference in the wireless coverage, each wall or ceiling will have a negative effect on wireless radio particularly the ones built by solid metal material ;

- Keep your device away from various electromagnetic noise sources that generate RF noise, like microwaves, Monitors, electric motors, copying and fax machines, etc.