Archer VR400 V3 EU - Upload speed is half of expected

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Archer VR400 V3 EU - Upload speed is half of expected

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Archer VR400 V3 EU - Upload speed is half of expected
Archer VR400 V3 EU - Upload speed is half of expected
2022-03-03 22:02:50 - last edited 2022-03-03 22:04:55
Model: Archer VR400  
Hardware Version: V3
Firmware Version: 201109

Hi all

Just bought this model to replace ISP Modem (rent plan), and got surprised with upload speed

I get only from 1.5 to 1.7 mbps, my ISP provide 3mpbs (yeah i know, not a lot, that's what we have in our area)

Already installed last firmware, made factory reset, tried to turn off WiFi, FW & DOS protection, QOS is also off, 

Parent control is off - just nothing, not affect of the upload speed at all.

Use wired connection to the desktop, also tried to check with short RJ11 cabel (1 meter) that comes with the router - without success - same results

Attached DSL Status bellow

Please help to find out the solution

 

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4 Reply
Re:Archer VR400 V3 EU - Upload speed is half of expected
2022-03-04 06:44:48

  @Albert_Li 

Hi, Based on the DSL upstream rate, it is about 3M/s(3519kbps) and the mode had got a good sync rate from the DSL service provider.

And when you run the speed-test on the device, it is testing the speed from client to modem and normally it would be less than the DSL sync rate.

Except for VR400, do you have another DSL modem that could be used for a comparison test?

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Re:Archer VR400 V3 EU - Upload speed is half of expected
2022-03-06 11:04:12 - last edited 2022-03-06 18:40:24

Hello David. Yeah i still have an ISP modem, model HT-138S, when i connect him back, i get 3m/s upload, not less, connect again VR400 and not more than 1.7. Tried also to change ISP config to another country - without success - same results.

--  Update: just got this link with same issue from the guy also from Israel - https://community.tp-link.com/en/home/forum/topic/529082

Contacted our local support for TP-Link products and explaned the issued, they send me link to the firmware

Later gonna check the beta version of firmware, i'll update 

--- Update #2: After making update from beta firmware - without success, tried factory reset and again to config - same results

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Re:Archer VR400 V3 EU - Upload speed is half of expected
2022-03-09 11:52:26

  @David-TP 

Comparing to original ISP modem

Any suggestions?

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#4
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Re:Archer VR400 V3 EU - Upload speed is half of expected
2022-03-15 08:44:18

  @Albert_Li 

Thank you very much for your time and patience.

Sorry for the delay.

I would like to forward your case to the engineers for further assistance and please check the email for more update.

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