macbook stop browsing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

macbook stop browsing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
macbook stop browsing
macbook stop browsing
2022-03-06 06:09:51 - last edited 2022-03-08 01:02:59
Model: Deco M5  
Hardware Version: V3
Firmware Version: 1.5.7

a macbook that always worked fine stopped browsing, i can ping the m5 or see local machines, but it doesn't navigate on internet, i can't ping external IPs address.
It is not a DNS issue, I put google DNS and not working
I have firmware 1.5.7
I tried disable the antivirus
It's not on the blacklist

  2      
  2      
#1
Options
1 Accepted Solution
Re:macbook stop browsing-Solution
2022-03-07 14:15:27 - last edited 2022-03-08 01:02:59

after doing factory reset of the M5 and it worked again. Thank you very much

Recommended Solution
  2  
  2  
#5
Options
3 Reply
Re:macbook stop browsing
2022-03-07 07:38:18 - last edited 2022-03-07 07:38:37

  @Leeoopa 

Hi, what is the operating system of the Macbook?

Did it work with a different network?

Please try to reset the network settings on the Macbook to have a look.

By the way, Macbook is the only device that failed to get internet service from Deco, right?

Thank you very much and wait for your reply.

 

  0  
  0  
#2
Options
Re:macbook stop browsing
2022-03-07 13:26:14
The operating system is Monterey. It works perfectly on other networks, even if I put the M5 in access point mode, the macbook works ok. This is the only device with problems. Thanks for your help
  0  
  0  
#3
Options
Re:macbook stop browsing-Solution
2022-03-07 14:15:27 - last edited 2022-03-08 01:02:59

after doing factory reset of the M5 and it worked again. Thank you very much

Recommended Solution
  2  
  2  
#5
Options

Information

Helpful: 2

Views: 539

Replies: 3

Related Articles