Deco X60 | HomeCare Antivirus is not working

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Deco X60 | HomeCare Antivirus is not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X60 | HomeCare Antivirus is not working
Deco X60 | HomeCare Antivirus is not working
2022-03-13 05:38:09 - last edited 2022-03-13 05:41:17
Model: Deco X60  
Hardware Version: V1
Firmware Version: 1.2.3 Build 20200330 Rel. 41420

Homecare Antivirus is no working 

 

  • Antivirus Protection is still at zero day
  • Security Database is still at Jan 1, 2018

 

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#1
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5 Reply
Re:Deco X60 | HomeCare Antivirus is not working
2022-03-14 01:23:10

  @Starbuko 

Hi, I notice your current firmware version is a little old and have you tried to update to the latest firmware-1.5.1 first?

if possible, please also try to update the Deco APP to the latest version as well.

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#2
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Re:Deco X60 | HomeCare Antivirus is not working
2022-03-14 01:39:37

  @David-TP For some reason firmware via the Deco app is not working. Also Deco app is updated. 

 

Is there alternative ways to do a firmware updates?

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#3
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Re:Deco X60 | HomeCare Antivirus is not working
2022-03-14 07:55:23

  @Starbuko 

Hi, it is suggested that you could try to manually upload the latest firmware into the web UI:

How to Update the Firmware of Deco (method 2-web UI)

And the latest firmware for X60 V1:

https://www.tp-link.com/support/download/deco-x60/v1/#Firmware

 

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#4
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Re:Deco X60 | HomeCare Antivirus is not working
2022-03-14 08:09:25

  @David-TP thanks please help to double check if my hardware version is indeed ver1.6 thanks

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#5
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Re:Deco X60 | HomeCare Antivirus is not working
2022-03-14 10:45:48

  @Starbuko 

Hi, Thank you and the V1/1.6/1.8 share the same firmware version:

Frequently Asked Questions on Deco Firmware Update

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