Home

Forums

Stories

Knowledge Base

Home Network Community > All Threads > TP-Link Deco AX5700 not seen by Dell Precision M4800

< All Threads

TP-Link Deco AX5700 not seen by Dell Precision M4800

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TP-Link Deco AX5700 not seen by Dell Precision M4800

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

rangerlp

2022-03-26 19:34:33

Posts: 3

Helpful: 2

Solutions: 1

Stories: 0

Registered: 2022-03-26

TP-Link Deco AX5700 not seen by Dell Precision M4800

2022-03-26 19:34:33

Model: Deco

Hardware Version:

Firmware Version:

My Dell M4800 does not see the Deco network. The older router was an 802.11ac and my laptop worked fine with that. Anyway to resolve this issue outside of getting another usb wifi adapter or a newer laptop?

1 Reply

David-TP

2022-03-28 07:34:25

Posts: 12857

Helpful: 1809

Solutions: 1298

Stories: 9

Registered: 2020-04-14

Re:TP-Link Deco AX5700 not seen by Dell Precision M4800

2022-03-28 07:34:25

@rangerlp

Hi， Deco X5700 has 2.4ghz and 5ghz, neither of them could be seen on the Dell Precision M4800, or just 5ghz?

If you go to Deco APP>More>Wi-Fi>security, Do you choose WPA2-PSK or WPA2/WPA3 mixed?

Would it help to choose WPA2 only to have a look?

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

rangerlp

2022-03-26 19:34:33

Posts: 3

Helpful: 2

Solutions: 1

Stories: 0

Registered: 2022-03-26

Information

Helpful: 0

Replies: 1

TP-Link Deco AX5700 not seen by Dell Precision M4800

TP-Link Deco AX5700 not seen by Dell Precision M4800

Information

Voters 0

Tags