@David-TP 

David-TP wrote

  @Shahzaddr2002 

Hi may I know how long have you had the modem and when did this issue start?

can you send some screenshots here? or you could also send pictures and logs to support.forum@tp-link.com with the forum ID 542546.

By the way, are you still having internet service from VR400?

Thank you.

Hello 

Thanks for your reply, 

-  Modem is the new one I bought it one month ago, the issue comes with the new modem, recently I had Archer VR400 v2 on the same internet with no issues 

- Screenshots and modem logs were sent to the  support.forum@tp-link.com 

- Yes I am having internet  

*PS - The SMART CONNECT function is disable 

  @David-TP  Hi,

I also have the same problem, started about a week ago.

checked on chrome, firefox, edge on pc

checked on chrome and firefox on phone as-well

I also did the latest firmware upgrade firmware Version:1.4.0 0.9.1 v00a1.0 Build 210917 Rel.50331n 

Edit: This router has been sold in South Africa and I bought it 28 Jul 2021

  @David-TP 

Hi, thanks for the reply 

Yes I have other issues, nowhere in router settings client list is shown no matter wired or wireless 

I have already tried the factory reset. 

Also tried to downgrade the firmware,

Tried without Switches/hubs 

Tried  to connect 1/2 clients 

Nothing works