Unable to connect to certain web sites whilst using Deco M4

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Unable to connect to certain web sites whilst using Deco M4

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to connect to certain web sites whilst using Deco M4
Unable to connect to certain web sites whilst using Deco M4
2022-04-09 10:53:21 - last edited 2022-04-09 10:55:13
Model: Deco M4  
Hardware Version:
Firmware Version: 1.5.4 build 20220113 Rel. 38349

Hi,

 

I seem to be having problems connecting to certain websites whilst using the Deco M4. The main site I need to access is noip it just times out. It's also blocking my IPTV service. If I try on my mobile phone network (Vodafone UK) I can access the sites without issue, I can also access the sites if I switch on my VPN

 

is there a way to completely unblock all traffic or is there a whitelist?

 

Thanks in advance

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#1
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6 Reply
Re:Unable to connect to certain web sites whilst using Deco M4
2022-04-10 18:36:39
Can anyone please help? This is really starting to do my head in!
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#2
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Re:Unable to connect to certain web sites whilst using Deco M4
2022-04-11 00:24:21

  @aide199 

 

To completely unblock all traffic, change Deco Operating mode to Access Point. See How to set up Deco to work in Access Point mode?

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#3
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Re:Unable to connect to certain web sites whilst using Deco M4
2022-04-11 15:27:19
Thanks for your reply but it’s already set up in access point mode and websites are still being blocked!
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#4
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Re:Unable to connect to certain web sites whilst using Deco M4
2022-04-11 15:53:06

  @aide199 

 

When Deco runs in Access Point mode, it does not selectively block traffic. There is Blacklist in Deco app, but like any blacklist it means "all or nothing." You either have device blacklisted and it can't access any web sites, or your blacklist is empty (check that) and your device is not restricted by Deco. 

 

Check again in Deco app that your Deco mesh runs in Acess Point mode:

 

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#5
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Re:Unable to connect to certain web sites whilst using Deco M4
2022-04-11 16:41:14

  @Alexandre. 
 

Hi, thanks again for your reply, it's very much appreciated.

 

Please see below, confirming that my deco is running in access point mode and my blacklist is empty

 

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#6
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Re:Unable to connect to certain web sites whilst using Deco M4
2022-04-11 20:31:11

  @aide199 

 

It is possible, then, that these web sites are blocked by your ISP or by your ISP router.

 

You tested VPN and cellular network, but you haven't said if these web sites are accessible when connecting by WiFi or by Ethernet cable directly to your ISP router, with Deco powered off. 

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#7
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