tp-link _A87A tp-link_A574 error when setting up connect cat 5e
Having trouble with these two devices, tp-link _A87A tp-link_A574. When I do the quick
install at the end I'm getting a message saying use a cat 5e/6/7/8 ethernet cable
in the wan port, I did use a cat 5e but just got a cat 8
and I'm still getting the same message, this is from the app.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thanks for getting back. I would suggest determining if the issue is caused by the modem router or the wireless router first. Please disconnect the wireless router tp-link_A574 from the tp-link _A87A first, and connect your computer directly to the tp-link _A87A to confirm if the internet connection is stable on that.
If the internet is stable on the tp-link _A87A, then please try configuring the tp-link_A574 to AP mode as follows to monitor the connectivity:
How to configure the TP-Link wireless router as Access Point?
If the tp-link _A87A network is not stable, I would suggest contacting BT to check and ensure the internet is stable from them.
- Copy Link
- Report Inappropriate Content
Hello @Bruce23
It seems you got two TP-Link routers, what are their models? Is it a modem and a router? What if you ignore this error message, are you able to connect to the internet?
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Thanks for getting back. I would suggest determining if the issue is caused by the modem router or the wireless router first. Please disconnect the wireless router tp-link_A574 from the tp-link _A87A first, and connect your computer directly to the tp-link _A87A to confirm if the internet connection is stable on that.
If the internet is stable on the tp-link _A87A, then please try configuring the tp-link_A574 to AP mode as follows to monitor the connectivity:
How to configure the TP-Link wireless router as Access Point?
If the tp-link _A87A network is not stable, I would suggest contacting BT to check and ensure the internet is stable from them.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Bruce23 Its still not good, when using facrbook or Instagram its like I don't have a proper connection to them as it takes a lot longer to load?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 651
Replies: 6
Voters 0
No one has voted for it yet.