tp-link _A87A tp-link_A574 error when setting up connect cat 5e

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

tp-link _A87A tp-link_A574 error when setting up connect cat 5e

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
tp-link _A87A tp-link_A574 error when setting up connect cat 5e
tp-link _A87A tp-link_A574 error when setting up connect cat 5e
2022-05-18 20:32:41 - last edited 2022-05-23 20:48:48
Model: AC50  
Hardware Version: V2
Firmware Version:

Having trouble with these two devices, tp-link _A87A tp-link_A574. When I do the quick 
install at the end I'm getting a message saying use a cat 5e/6/7/8 ethernet cable 
in the wan port, I did use a cat 5e but just got a cat 8 
and I'm still getting the same message, this is from the app.

 

  0      
  0      
#1
Options
1 Accepted Solution
Re:tp-link _A87A tp-link_A574 error when setting up connect cat 5e-Solution
2022-05-23 07:52:37 - last edited 2022-05-23 20:48:48

@Bruce23 

 

Thanks for getting back. I would suggest determining if the issue is caused by the modem router or the wireless router first. Please disconnect the wireless router tp-link_A574 from the tp-link _A87A first, and connect your computer directly to the tp-link _A87A to confirm if the internet connection is stable on that.

 

If the internet is stable on the tp-link _A87A, then please try configuring the tp-link_A574 to AP mode as follows to monitor the connectivity:

How to configure the TP-Link wireless router as Access Point?

 

If the tp-link _A87A network is not stable, I would suggest contacting BT to check and ensure the internet is stable from them.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
  1  
  1  
#5
Options
6 Reply
Re:tp-link _A87A tp-link_A574 error when setting up connect cat 5e
2022-05-20 12:13:45

Hello @Bruce23 

 

It seems you got two TP-Link routers, what are their models? Is it a modem and a router? What if you ignore this error message, are you able to connect to the internet?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
Re:tp-link _A87A tp-link_A574 error when setting up connect cat 5e
2022-05-20 13:35:57
The tp-link _A87A  is a modem/router and the other one is just a wireless router that significantly extends the wifi. The tp-link_A574 is connected to The tp-link _A87A by WAN port to WAN port, is that right to connect the WAN port this way. The tp-link _A87A is connected to the bt wall socket.
  1  
  1  
#3
Options
Re:tp-link _A87A tp-link_A574 error when setting up connect cat 5e
2022-05-20 13:37:32
Yes still able to connect to the internet but the internet keeps dropping and I'm wondering if they are set up wrong. I disconnected the wireless router and now only using the modem/router and still the connection drops.
  0  
  0  
#4
Options
Re:tp-link _A87A tp-link_A574 error when setting up connect cat 5e-Solution
2022-05-23 07:52:37 - last edited 2022-05-23 20:48:48

@Bruce23 

 

Thanks for getting back. I would suggest determining if the issue is caused by the modem router or the wireless router first. Please disconnect the wireless router tp-link_A574 from the tp-link _A87A first, and connect your computer directly to the tp-link _A87A to confirm if the internet connection is stable on that.

 

If the internet is stable on the tp-link _A87A, then please try configuring the tp-link_A574 to AP mode as follows to monitor the connectivity:

How to configure the TP-Link wireless router as Access Point?

 

If the tp-link _A87A network is not stable, I would suggest contacting BT to check and ensure the internet is stable from them.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
  1  
  1  
#5
Options
Re:tp-link _A87A tp-link_A574 error when setting up connect cat 5e
2022-05-23 20:48:32

  @Bruce23 

Fantastic thank you so much, all working perfectly in AP mode.

 

Bruce

  3  
  3  
#6
Options
Re:tp-link _A87A tp-link_A574 error when setting up connect cat 5e
2022-05-26 16:24:55

  @Bruce23 Its still not good, when using facrbook or Instagram its like I don't have a proper connection to them as it takes a lot longer to load?

  0  
  0  
#7
Options

Information

Helpful: 0

Views: 651

Replies: 6

Related Articles