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Bad Internet X50

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Bad Internet X50

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Bad Internet X50
Bad Internet X50
2022-06-06 17:50:12
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.0.8

Hi.

 

I've had the deco x50 for a while, I've had a few times that I had wifi but no internet. when I do a ping measurement, wifi seems to work. but i don't have internet. not wired either. On the modem the Wi-Fi and cabling works fine. how is this possible?

After reboot it works for a while

 

geerts Hans

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Re:Bad Internet X50
2022-06-06 17:57:01

in the photo you see the measurement next to the modem (82.4) and next to the x50 (17.6) , five meters further the modem has the same speed and the x50 no longer has internet

 

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Re:Bad Internet X50
2022-06-07 06:50:13

  @Hanzy 

Welcome to the community.

Can I have a picture of your whole network layout?

By the way, since there is already an ISP router, have you tried to change Deco X50 to access point mode? (It is under Deco APP>More>Advanced>Operation mode.)

Best regards.

 

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Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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Re:Bad Internet X50
2022-06-07 17:30:21

  @David-TP 

I just use express router mode, the router is from the ISP, I don't want to depend on them when I switch providers. what do you want a picture of

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Re:Bad Internet X50
2022-06-08 01:40:50

  @Hanzy 

Thanks for the update.

Something like the following picture:

And May I know the model number of your ISP router and Do it support configuring as a bridge cable/fiber modem?

As for the speedtest you mentioned earlier-next to the modem (82.4) and next to the x50 (17.6), is it tested from the main Deco X50, or one of the satellites? is the clients currently connected to 2.4hz or 5ghz?

Thank you very much.

Best regards.

 

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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Views: 539

Replies: 4

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