JulianMSmith wrote

I have 7 Deco M5's connected by ethernet cables to a hub.

 

They have worked seamlessly for a long time and then yesterday i have only the Master  hub working fine, and the others are saying that they cannot connect to the Other Decos

 

The PC's are working on the network fine, but clearly anything needing the extended rech of the Wifi which the Deco's provided are now disconnected as well.

 

The Master Deco (which is working) is running the network and the modem connecting to the internet is working bridge mode.  

 

Help please

Good day. Same issue too. I have 2 pieces of M4 (1 network) and 3 pieces of M5 (1 network)

and they are connected to one Optical Network Router.

All LED are green on the sets. Only problem is 1 piece of M5, the app keeps indicating it's disconnected

from other Deco within M5 Network. 

I had tried reset, swap and etc. it's still the same issue with that piece of M5.

All M5 sets updated to latest firmware.

I am also wondering what is wrong.

Hope there's a solution.

Good day!!

  @David-TP 

Good day. Spoken to technical support. Did everything they asked.

Still having problem with that M5 unit. It just refuses to stay connected.

In the app, that unit is shown as disconnected with other deco. Even 

if it's connected, it appeared to be slowing or affecting the entire wifi

signal and internet speed. So I stopped using that unit.

The other two units are working properly and established a stable fast

network.

So I guess this unit will be a paperweight for the moment. Perhaps the 

future firmware upgrade might be the answer.

Have a nice weekend ahead!