2.4 Ghz keeps disconnecting devices

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2.4 Ghz keeps disconnecting devices

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2.4 Ghz keeps disconnecting devices
2.4 Ghz keeps disconnecting devices
2022-06-19 09:16:23
Model: Archer A5  
Hardware Version: V6
Firmware Version: 0.9.1 0.3 v0001.0

I tried switching with router and access point modes but the devices connected on 2.4Ghz keeps disconnecting randomly. I have not done any configurations except switching operation modes.

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Re:2.4 Ghz keeps disconnecting devices
2022-06-20 02:32:36

Hello @heymackie 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

Can we confirm the network layout and how is the Archer A5 connected to the network? Is there a modem router in front of it that acts as the gateway server?

 

Only the 2.4G connection drops, wired and 5G connection are good? If that is the case, it's suggested to review the wireless networks around you via a Wi-Fi analyzer and try to choose one with less interference with others, then monitor the connectivity. You may follow this FAQ to troubleshoot further.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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