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VR400 v2 unstable internet

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VR400 v2 unstable internet

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VR400 v2 unstable internet
VR400 v2 unstable internet
2022-07-08 09:40:03
Model: Archer VR400  
Hardware Version: V2
Firmware Version: 0.2.0 0.9.1 v0070.0 Build 170719 Rel.63031n

Hi

 

I seem to see lots of similar threads but they are all closed wih no clear solution. My internet connection keeps dropping out. Usually goes down for a few minutes then returns on its own. I don't need to reboot or anything for it to come back. This happens several times a day.

 

I've had the router for 2 years and it's been happening for all that time. Boradband provider is plusnet and they say there is no line issues.

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6 Reply
Re:VR400 v2 unstable internet
2022-07-13 00:36:18 - last edited 2022-07-13 00:38:40

  @Skiddy1903 

 

https://www.tp-link.com/uk/support/download/archer-vr400/v2/#Firmware

 

make sure your on the latest

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#2
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Re:VR400 v2 unstable internet
2022-07-13 18:12:27

  @router777 

Thanks, I had assumed the firmware was the latest because the control panel said it was up to date. I can see now there are newer builds for download so i'll try the latest and hopefully that does the trick.

 

note to self, check the obvious first!

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#3
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Re:VR400 v2 unstable internet
2022-07-20 07:57:32 - last edited 2022-07-20 08:01:12

I've updated the firmware and its still happening. Maybe less often, not sure, but still happening.

 

I've seen a fair few posts on what sounds like the same issue but there's no resolution within the thread. Has anyone managed to fix this?

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#4
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Re:VR400 v2 unstable internet
2022-07-21 07:07:12

  @Skiddy1903 

Thanks for the update and I also got your email.

Can I also have a picture of the DSL status under Advanced>Status on the VR400?

Wait for your reply.

Best regards.

 

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Re:VR400 v2 unstable internet
2022-07-22 20:00:58

  @David-TP 

Hi,

 

I just emailed a snap shot of the advanced status page while the internet was down. I replied to my original email. 
 

Thanks

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#6
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Re:VR400 v2 unstable internet
2022-07-27 07:45:23

  @Skiddy1903 

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#7
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