TP-Link TL-WPA8631P KIT lights going on and off

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TP-Link TL-WPA8631P KIT lights going on and off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP-Link TL-WPA8631P KIT lights going on and off
TP-Link TL-WPA8631P KIT lights going on and off
2022-07-10 05:13:50

Hello everyone.

 

   Recently I bought the TP-Link TL-WPA8631P KIT.  

 

   A few days ago, while browsing on my mobile phone, I realized that I lost internet connection. I checked TL-WPA8631P plug and at first I said to myself that it's switched on,but then I realized that only 3 green lights are on (when 4 green lights should be on).  I went to check router, and it was working fine. I checked TL-PA8010P and noticed that the 3 green lights were switch off (although switched on from wall socket).

 

  After a few minutes, lights came on again on TL-PA8010P plug and I was re-connected to the internet. But again, after a few minutes it switched off again! 

 

  I then thought of switching Power Saving Mode, which I did, but the problem was still there.

 

  Can anyone tell me me what I can do, to solve my this problem?

 

   Thanks in advance!

 

    Regards to all,

 

     KCM

 

   

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Re:TP-Link TL-WPA8631P KIT lights going on and off
2022-07-26 02:19:20 - last edited 2022-07-26 02:20:26

 Hello  @KCM 

It's good to know you have tried to turn off power saving mode on powerline adapters
If the TL-PA8010P 3 light still goes off after a few minutes, here are some tips that you could try

  • Please try a different wall outlet for the main powerline adapter
  • Confirm it's not poor contact with the power socket 

You could test TL-PA8010P along on a power board or power strip and see if the LEDs go off again? If still the same, it could be a bad unit and it is recommended to reach the retailer or local support to get a replacement under the warranty.

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