DSL Light on, Connection VDSL ok for the modem, but no internet on my computer or smartphone
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Hello,
I said everything in the subject :D
After hours i succeeded to have VDSL connection OK on the modem but there is no internet connection on my computer. I admin the modem through ma computer so it is connected to the modem.
When i start diagnotic tools on the modem, all steps are OK (green)
I am in France, with Free VDSL connection.
Do you have any idea ?
Thanks for your help.
Hi, welcome to the community, and Sorry for the delay.
In case you still had the current issue, there are some suggestions for your reference:
1.Please change DNS server to 8.8.8.8/8.8.4.4 under Advanced>Network>Internet>internet connection>Modify
If there is still no internet, please check the IP settings under Advanced>Status>Internet>IP settings and if you are using PPPoE connection, most of the time, the IP should be a public address(or you could also leave me a message about the IP settings under the Internet section.)
Thank you very much.
Best regards.