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Streaming media from NAS server were interupted

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Streaming media from NAS server were interupted

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Robinn

2022-08-04 08:39:20 - last edited 2022-08-22 10:01:44

Posts: 2

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Registered: 2022-08-04

Streaming media from NAS server were interupted

2022-08-04 08:39:20 - last edited 2022-08-22 10:01:44

Model: Archer AX50

Hardware Version: V1

Firmware Version: 1.0.11 Build 20210730 rel. 54485

Hello to all,

i have just change my wifi router to a TP Link Archer AX50 because I changed my internet provider. Router works fine, but I have one case, which is in my opininion not good. In my local network I have NAS storage device QNAP TS251+ which is connected to the router with to ethernet cables. The NAS server works as a multimedia server and this enable me to watch videos and films on my Smart TV which is also connected to router via ethernet cable. But if I play some videos it play for example for 10 minutes and crashed. TV start playing from satelite and I have to manually reached the same video and play it again. And everything repeat again. Before I had ZTE DSL router with same connection my local network and this case never appear.

Could you please help me to solve my case? Some setup in router in LAN network? I am really beginer in this.

Thank you very much.

Have a nice day

1 Accepted Solution

Kevin_Z

2022-08-05 06:40:37 - last edited 2022-08-22 10:01:44

Posts: 21755

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Registered: 2018-12-24

Re:Streaming media from NAS server were interupted-Solution

2022-08-05 06:40:37 - last edited 2022-08-22 10:01:44

@Robinn

Is this AX50 working as the main router and DHCP gateway in the network? Are the QNAP TS251+ and TV obtaining IP addresses from the AX50 automatically? You can try to set Address Reservations for them on the AX50 to give them fixed IP addresses, then monitor if it helps. This is the guide to set Address Reservation on the AX50.

If this doesn't help, please try disabling the IGMP snooping and IGMP Proxy on the AX50 (Advanced > Network > IPTV page), then reboot the AX50 to test again.

BTW, are there any other advanced or special settings you have enabled on the AX50?

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