deco x20 dsl keeps disconnecting from laptop/phones
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Hi
I have a new deco x20 dsl , I connected it to the router-modem (using it as a range extension )
The internet speed is high (300-500 mbps)
I checked the firmware is up to date
After 30-60 min of use, my devices disconnecting ( i have lenovo x10 laptop 2022, win 10 pro, Xiaomi x3 (android) )
When I did troubleshoot on the laptop this was the result (attached log)
This is not happening with other networks so I don't suspect the laptop
please help!
@Roy11 Thank you very much for the time and patience.
May I know the model number of your main modem router?
I see both Lenovo laptops and Xiaomi phones support 5ghz and in case the 2.4ghz is easily interfered, could you please turn off the 2.4ghz and leave the 5ghz only?
Then please test the following suggestions as well:
1. turn off "Fast roaming" under Deco APP>More>Advanced.
2. disable"mesh Technology" for these devices.
Thank you very much.
best regards.