Internet connection dropping after a month

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Internet connection dropping after a month

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Internet connection dropping after a month
Internet connection dropping after a month
2022-08-16 04:42:19 - last edited 2022-08-16 06:45:52
Model: Archer AX20  
Hardware Version: V1
Firmware Version: 1.3.5 Build 20211231 rel.63820(5553)

Hi, I've had regular occurrences of my router losing connection to the internet after a month or so. it used to be after 2 weeks however I've mitigated the issue by having the router reset once every week. However, this time it appears my brother's powerline ethernet (AV1300) went down first before I saw the light on the router turn orange. I'm thinking of buying a new router.


Also the actual hardware of the router is 1.20

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Re:Internet connection dropping after a month-Solution
2022-08-16 06:45:47 - last edited 2022-08-16 06:45:52

Hello @OGGIdris 

 

If the internet connection on the Archer AX20 is not stable, it's suggested to go through the troubleshooting suggestions we provided in the following thread, then report back with the requested information for further investigation:

Router Disconnects from Internet

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Internet connection dropping after a month-Solution
2022-08-16 06:45:47 - last edited 2022-08-16 06:45:52

Hello @OGGIdris 

 

If the internet connection on the Archer AX20 is not stable, it's suggested to go through the troubleshooting suggestions we provided in the following thread, then report back with the requested information for further investigation:

Router Disconnects from Internet

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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