Router does not connect to PPOE Server automatically after upgrading to latest firmware

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Router does not connect to PPOE Server automatically after upgrading to latest firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Router does not connect to PPOE Server automatically after upgrading to latest firmware
Router does not connect to PPOE Server automatically after upgrading to latest firmware
2022-08-18 07:58:25 - last edited 2022-08-18 11:18:51
Model: TL-WR940N  
Hardware Version: V3
Firmware Version: 3.16.9 Build 220610 Rel.52400n

My TP-Link TL-WR940N v3/WR941ND v6 00000000 does not connect to ISP's PPOE server automatically after a reboot 933685e5c3ff4142bb44b860449f6703

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Re:Router does not connect to PPOE Server automatically after upgrading to latest firmware
2022-08-19 02:00:15

Hello @GreenOS 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

When there is no internet access on the WR940N after a reboot, please login to the router web interface page to confirm if there is still a WAN IP address, try to click Connect then Disconnect on the Internet page to confirm if that restores the connection.

 

If the Disconnect/Reconnect restores the connection, please save and send us the whole system log on the WR940N, we would like to investigate further. You can email support.forum@tp-link.com.

 

BTW, who is your ISP?

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Re:Router does not connect to PPOE Server automatically after upgrading to latest firmware
2022-09-20 05:28:32
My ISP is One Sky Communications. Renowned ISP in Bangladesh.
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#3
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Re:Router does not connect to PPOE Server automatically after upgrading to latest firmware
2022-09-20 05:29:28
I have emailed the log. Please check. Email subject "Router does not connect to PPOE Server automatically after upgrading to latest firmware"
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