Unable to login or connect to Ax6000

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Unable to login or connect to Ax6000

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Unable to login or connect to Ax6000
Unable to login or connect to Ax6000
2022-09-22 23:51:50
Tags: #router
Model: Archer AX6000  
Hardware Version: V1
Firmware Version: 1.6

I am unable to get an IP address from the router. I have no idea what happened. It worked last night and when I got up to use the computer, I had no internet. I have replaced all of the cables and verified they work. I am able to connect to the internet with my PC plugged directly into the cable modem. I did verify a few of the ethernet cables this way. I can not get anything from the router. I have reset it about 12 times. I know its reset because my wifi password is not working and the one hard coded on the back does not work either. I have tried this several times with my phone. The only working light on the router is the big one in the center of the unit. Currently it is red because I have the internet cable from it. If I plug that cable into the router, the light turns blue spinning and after a few minutes its solid blue. Sometimes I get a link light on my PC ethernet cable to the router.But I can't connect to either 192.168.0.1 or 1.1. I have done this a few times in the past to get it working. I have tried hard coding my IP address information but nothing works. I've had it since May with out issues. 

 

Just for giggles, I tried a USB to Ethernet cable. But I was still not able to connect to the router. I hard coded the address and used dhcp. Both had the same results. Its like the router is off or not working.

 

Any suggestions?

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Re:Unable to login or connect to Ax6000
2022-09-27 09:49:46

@Yobh 

 

If the LED on the AX6000 is solid blue, that means it connects to the internet fine.

 

When you connect a computer directly to one of the AX6000's LAN ports, does it get a valid IP address like 192.168.0.1 or not? What is the IP address showing on the computer Ethernet? Please check it like here.

 

After the reset, are you able to connect to the default wireless network on your phone or laptop? Please find the SSID (Network Name) and Wireless Password printed on the label at the bottom of the router. If you can connect to the wireless network this time, please verify the IP address, then you can try to login to the router web GUI via tplinkwifi.net.

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