Deco X60 drops connection

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Deco X60 drops connection

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Deco X60 drops connection
Deco X60 drops connection
2022-10-19 12:05:24
Tags: #Roaming #Lose Connection
Model: Deco X60  
Hardware Version: V3
Firmware Version: 1.0.13 Build 20220805 Rel. 71570

I have a strong issue when using new X60 APs.

I am having three new X60 running in AP Mode.

Several times I lost the complete connection the the AP (without moving anywhere). The AP and the device are 2 meters apart.

 

The same Issue occurs with another set of x60 which I bought two weeks ago (Hardware Version 2, I first thought, it was a hardware problem)

 

The issue occurs with several devices.

 

The Log says following:


Wed Oct 19 12:54:28 2022 daemon.err client_mgmt: wireless client associate or disassociate.

Wed Oct 19 12:54:28 2022 daemon.err client_mgmt: client_mac:E0-2B-E9-94-A1-06, client_ifname:ath1, client_action:associate

Wed Oct 19 12:54:28 2022 daemon.err client_mgmt: client(E0-2B-E9-94-A1-06) assocaite by if(ath1).

Wed Oct 19 12:54:32 2022 daemon.err client_mgmt: wireless client associate or disassociate.

Wed Oct 19 12:54:32 2022 daemon.err client_mgmt: client_mac:E0-2B-E9-94-A1-06, client_ifname:ath1, client_action:disassociate

Wed Oct 19 12:54:32 2022 daemon.err client_mgmt: client(E0-2B-E9-94-A1-06) disassocaite by if(ath1).

 

Can anyone help?

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#1
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3 Reply
Re:Deco X60 drops connection
2022-10-20 09:20:34

  @Dieter85 

Welcome to the community.

May I know what is this client with MAC Address E0-2B-E9-94-A1-06?

Would any Deco X60 turn red during the disconnection?

And can I have a picture of your network layout/topology?

It is also suggested to refer to the following troubleshooting guide:

Fix unstable connection when connected to the Deco network

 

Best regards.

 

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#2
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Re:Deco X60 drops connection
2022-10-22 12:28:18 - last edited 2022-10-22 12:28:54

The mac adress belongs to an acer Notebook. But other devices are loosing the connecting too (fire tv stick, realme 8 Phone). The x60 are behind a fritzbox and working in AP mode. Got a Second Set of the x60s, the issue is still there (tooks a little bit longer)

 

I did not notice, that the led went Red. 

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#3
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Re:Deco X60 drops connection
2022-11-03 18:57:26 - last edited 2022-11-03 18:58:03

  The Support of tp link is worse. 

 

I send the items back, problem solved. 

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#4
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Tags

Roaming
Lose Connection
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