TP-Link ID

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TP-Link ID

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TP-Link ID
TP-Link ID
2022-10-28 14:44:58 - last edited 2022-11-01 05:50:00
Tags: #DDNS
Model: Archer AX1800  
Hardware Version: V3
Firmware Version: 1.1.1 Build 20220603 rel.3137(4555)

Im trying to set up Dynamic dns but whenever I try the link to TP-Link ID at the top of the routers we page I get "Oops... We can't reach the cloud server."

 

now what do I do?

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#1
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Re:TP-Link ID-Solution
2022-11-01 05:46:14 - last edited 2022-11-01 05:50:00

@Welshmark  @Santio1  @GRL  @Soti  

 

Hello all, thank you very much for reaching out to us, and apologies for the late response.

 

We’re experiencing a service outage for our Cloud Server at the time when you failed to connect to your TP-Link account, and that has been fixed and recovered already. Please check to see if you can login to your TP-Link ID and configure to use the DDNS now.

 

At TP-Link, we pride ourselves on providing great service and apologize for any inconvenience this cloud service outage has caused. We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at https://www.tp-link.com/support/contact-technical-support/#Hotline-Support, or comment below to let us know.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Enhance Your Experience: Archer BE550's New Pre-Release Firmware Boosts Stability and Performance! Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:TP-Link ID
2022-10-29 10:59:45

  @Welshmark the tplink id interface seems that not are working now, these same thing its happening to me

Welshmark wrote

Im trying to set up Dynamic dns but whenever I try the link to TP-Link ID at the top of the routers we page I get "Oops... We can't reach the cloud server."

 

now what do I do?

 

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Re:TP-Link ID
2022-10-29 16:38:11 - last edited 2022-10-29 16:48:24

  @Welshmark 

 

Same here on multiple devices i have deployed

 

Also, cant ping any host that is set up with a tp link dynamic dns. looks like the entire service is down

 

Main: ER8411 x1, SG3428X x1, SG3452 x1, SG2428LP x1, SG3210 x1, SG2218P x1, SG2008P x1, ES205G x2, EAP650 x6 Remotes: ER605 v2 x3, SG2008P x2, EAP650 x2 VPN Server: ER7206 v2 Controller: OC300
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Re:TP-Link ID
2022-10-29 19:10:13

I have the same situation, I notified tp-link in a message.

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Re:TP-Link ID-Solution
2022-11-01 05:46:14 - last edited 2022-11-01 05:50:00

@Welshmark  @Santio1  @GRL  @Soti  

 

Hello all, thank you very much for reaching out to us, and apologies for the late response.

 

We’re experiencing a service outage for our Cloud Server at the time when you failed to connect to your TP-Link account, and that has been fixed and recovered already. Please check to see if you can login to your TP-Link ID and configure to use the DDNS now.

 

At TP-Link, we pride ourselves on providing great service and apologize for any inconvenience this cloud service outage has caused. We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at https://www.tp-link.com/support/contact-technical-support/#Hotline-Support, or comment below to let us know.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Enhance Your Experience: Archer BE550's New Pre-Release Firmware Boosts Stability and Performance! Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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