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Unable to update firmware on AX73 v1.0

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Unable to update firmware on AX73 v1.0

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to update firmware on AX73 v1.0
Unable to update firmware on AX73 v1.0
2022-11-08 07:29:50
Model: Archer AX73  
Hardware Version: V1
Firmware Version: Archer AX73(US)_V1_1.2.1 Build 20220316

I had started a thread about this yesterday, but someone took it down. Why?

https://community.tp-link.com/en/home/forum/topic/588274

 

Nevertheless, I have a AX73 V1.0 HW, US version, currently on firmware Archer AX73(US)_V1_1.2.1 Build 20220316

https://www.tp-link.com/us/support/download/archer-ax73/v1/#Firmware

 

I'm unable to upgrade to the latest firmware Archer AX73(US)_V1_221103

The web UI can't find any updates, neither can the Tether app.

 

If I download the firmware, extract and use the .bin file to do a local upgrade, it stops mid-way while uploading with a 'Upload error'

 

Please assist

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2 Reply
Re:Unable to update firmware on AX73 v1.0
2022-11-08 11:16:38

Hello @Kryptonite 

 

Your previous thread was posted here on the forums for the United States, but not on the EN forum, you can still find it below:

https://community.tp-link.com/us/home/forum/topic/588274

 

You can see your profile here for the EN/US site, where your posts are still available, where some have also been replied to already:

https://community.tp-link.com/us/home/uc/post/869822

https://community.tp-link.com/en/home/uc/post/869822

 

Regarding the firmware upgrade failure, please try downloading the firmware from the official website again, and be sure the internet connection is stable when downloading, then unzip the file and try again.

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#2
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Re:Unable to update firmware on AX73 v1.0
2022-11-08 12:18:51 - last edited 2022-11-08 12:21:21

  @Kevin_Z , thanks for clarifying on where the other post went

 

The firmware is being downloaded from the 'official' site

https://www.tp-link.com/us/support/download/archer-ax73/v1/#Firmware

In specific, https://static.tp-link.com/upload/firmware/2022/202211/20221108/Archer%20AX73(US)_V1_221103.zip

 

Yes, internet is stable, there are no CRC errors during unzip, etc. I've retried multiple times

You might want to request someone at Tplink to try it on another AX73 US v1.0 (a pic of my router label is attached)

 

As I mentioned, neither does the Tether app nor the Online update find this firmware update, so I'm not even sure if Tplink has posted this up incorrectly

File:
router label.jpgDownload
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