Unable to use "Connection Preference" feature

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Unable to use "Connection Preference" feature

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to use "Connection Preference" feature
Unable to use "Connection Preference" feature
2022-11-13 15:20:19
Tags: #Roaming #Connection Preference
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.5.5

Dear community,

 

I have a an apartment, with a setup of 3 Deco in Router mode. All Deco are up-to-date with the FW 1.5.5, one in the room (main Deco), one in the living room (satellite with Ethernet backhaul), one in a secondary room (satellite, wireless).

 

For some reasons, my TV keeps connecting in 5Ghz, to the main Deco in the room, which means at 10m away, 5 walls to go through, instead of connecting to the Deco in the living room. Disabling Mesh Technology for this TV while by chance it's connected to the living room's deco doesn't change anything, it keeps switching away.

 

After some search on the website, it seems that a new feature, called "Connection Preference", allows us to force a device to follow certain parameters.

However, on my Deco app, this option doesn't appears. My app is up to date with the latest version available on the Spain iOS App Store, v 3.0.48

 

Anyone could tell me what I'm missing ?

 

Thank you !

 

 

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Re:Unable to use "Connection Preference" feature
2022-11-15 09:42:21

  @Aktharus Welcome to the community.

So far the latest firmware of Deco M4-v2-1.5.5 does not support "connection preference" yet.

For your current issue, it is suggested to have a look at this link:

Why my clients don't roam/connect to the nearest Deco node?

Best regards.

 

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