How to stop Deco app from sending notification ads?

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How to stop Deco app from sending notification ads?

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How to stop Deco app from sending notification ads?
How to stop Deco app from sending notification ads?
2022-11-13 16:04:08 - last edited 2022-11-14 13:46:32
Tags: #spam
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.5.5

I don't want to disable notifications completely because I still want notifications about clients joining the network. But it appears the app is piggybacking on those to send spam which is extremely annoying and quite cheesy from tp-link.

 

In the app settings > notifications I don't see an option to disable ads or spam

 

Latest Deco iPhone app on latest iOS

 

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1 Accepted Solution
Re:How to stop Deco app from sending notification ads?-Solution
2022-11-14 11:15:47 - last edited 2022-11-14 13:46:32

  @Andrew2022 

Hi, the latest APP is 3.0.48 for IOS and 3.0.19 for Android and It seemed like you were still on Deco APP 2.0. And on the 2.0, it is under Deco APP>Settings>click on the icon of the TP-Link ID> Exclusive Offers, and turn it off.

And It is also suggested to install Deco APP 3.0 via the APP store first.

Deco APP 3.0

Best regards.

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Re:How to stop Deco app from sending notification ads?
2022-11-13 18:02:26

  @tplank I too would like to know the answer. I wonder if this is a GDPR issue. 

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#2
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Re:How to stop Deco app from sending notification ads?
2022-11-14 03:40:27 - last edited 2022-11-14 03:45:20

  @Andrew2022 

Hi, the notification could be turned off under Deco APP>Settings>App Settings>Notifications>Promotion Messages.

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Re:How to stop Deco app from sending notification ads?
2022-11-14 08:09:03 - last edited 2022-11-14 08:11:59

Hi @tplank,

 

Thanks for the reply.

 

In my version of the app (used with X90 and X60 Decos), that option is not available.

 

Is there a different version of the app?

 

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Re:How to stop Deco app from sending notification ads?-Solution
2022-11-14 11:15:47 - last edited 2022-11-14 13:46:32

  @Andrew2022 

Hi, the latest APP is 3.0.48 for IOS and 3.0.19 for Android and It seemed like you were still on Deco APP 2.0. And on the 2.0, it is under Deco APP>Settings>click on the icon of the TP-Link ID> Exclusive Offers, and turn it off.

And It is also suggested to install Deco APP 3.0 via the APP store first.

Deco APP 3.0

Best regards.

Recommended Solution
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#5
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Re:How to stop Deco app from sending notification ads?
2022-11-14 13:47:51

☰ menu > TP-Link ID icon > Exclusive Offers > Uncheck "Send Me Exclusive Offers" worked for me on iOS, thank you

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#6
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Re:How to stop Deco app from sending notification ads?
2022-11-14 15:37:40

 Hi @David-TP – that worked!  Many thanks for your kind help.

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