1 of 4 M9Plus units is not able to update firmware

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1 of 4 M9Plus units is not able to update firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
1 of 4 M9Plus units is not able to update firmware
1 of 4 M9Plus units is not able to update firmware
2023-01-04 10:50:57
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.2 others on 1.5.6

I am using a Deco M9 Plus system with 4 units. Yesterday I reinstalled all the units and 3 of the 4 unit updated the firmware to the latest version 1.5.6 . 1 unit is not doing this, and when I connect it to the others it keeps showing that the whole network is on v1.2 and that this is ok.

 

The unit does connect to the network and the cable connected NAS server on this unit is accessible over the network. However the unit does not work as a mesh router for other clients.

 

Is there a way to force the upgrade on this single unit without causing problems on the 3 units that are working fine?

 

Thanks in advance,

 

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Re:1 of 4 M9Plus units is not able to update firmware
2023-01-05 03:50:02

  @DGvE 

Hi, welcome to the community.

I noticed one of the Deco M9 plus is on V2-1.2.11 Build 20190926 Rel. 55727, which did not support web UI and the firmware needs to be updated via the upgrade tool.

You could have a look at this link:

Connecting the computer via Ethernet cable to this Deco to perform the upgrade is highly recommended:

How to update Deco M9 plus from firmware 1.2.12 Build 20191014 Rel. 42025

Best regards.

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