Older 2.4Ghz devices not being found on the network

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Older 2.4Ghz devices not being found on the network

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Older 2.4Ghz devices not being found on the network
Older 2.4Ghz devices not being found on the network
2023-01-04 20:45:37
Model: Deco XE75  
Hardware Version:
Firmware Version:

I recently bought a two node XE75 for the family home.  Generally it's been great and made a huge improvement to the quality of Wi-Fi within a busy home.  I have though had a couple of issues with older devices.  Specifically tonight I have connected my old B&W Zeppelin speaker, it connects fine to the network but after a power cycle it reconnects to the Wi-Fi but none of the apple devices can see it to use airplay and the B&W app also can't find it.  After a bit of experimentation, to solve this I have created a 2.4Ghz only guest network and when connected to this it behaves as expected and is discoverable after initial set up and after a power cycle.

 

I'm not sure if anyone can offer any advice as to what's happening and how I can get it to work reliably on the main network.

 

Thanks

Mark

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Re:Older 2.4Ghz devices not being found on the network
2023-01-05 06:31:27

  @MAJ123 

Hi, welcome to the community.

When B&W Zeppelin speaker was connected to the main network, after a power cycle, will you be able to see it show up online on the Deco APP?

It is also suggested to refer to this link to re-check whether the local network has been enabled on the Music APPs:

https://support.bowerswilkins.com/app/answers/detail/a_id/13107

And please also try to close down the Music APPs on the Apple devices and reopen them.

If possible, please also turn off "Mesh Technology" for B&W Zeppelin speaker speakers on the Deco APP to see whether it helps discover the speakers on the APP.

 

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Re:Older 2.4Ghz devices not being found on the network
2023-01-05 20:38:01

  @David-TP 

thanks for the reply...when the device was rebooted i could see it in the Deco app as connected but it was not found on the B&W app or avaialable for airplay from the Apple Music app.  Also, I did all turn off the Mesh setting, while trying to get it working without success.

 

Mark

 

 

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#3
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Re:Older 2.4Ghz devices not being found on the network
2023-01-07 18:26:37

So this morning I had the same issue on the 2.4Ghz network...Maybe it's just the old B&W speaker, but it's a bit frustrating!  See pictures attached

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