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iOS Deco app - no clients showing

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iOS Deco app - no clients showing

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iOS Deco app - no clients showing
iOS Deco app - no clients showing
2023-01-05 23:53:12
Model: Deco X73-DSL  
Hardware Version: V1
Firmware Version: 1.05

hope someone can help us with this,

 

I have the Deco X73-DSL, plus 4 XE75. all firmware are current.

 

for the last couple of days using the ios app, I no longer see any clients. everything is green and I have no issues with access to the web. The webui does show all the clients.

 

I turned off the private IP on the IOS devices but still no clients appearing.

 

any advice would be great.

 

David

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#1
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4 Reply
Re:iOS Deco app - no clients showing
2023-01-06 01:18:13

  @imdgp  running the Deco app on my M1 Mac, seems to work - so at least I can now access profiles and QOS settings

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#2
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Re:iOS Deco app - no clients showing
2023-01-06 02:19:24

  @imdgp 

Hi, welcome to the community. May I know the model number of the first tested Apple device?

Recently, a new IOS version for Deco has been released---3.2.6, and maybe you could check whether you are on the latest version.

Wait for your reply.

Best regards.

 

 

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#3
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Re:iOS Deco app - no clients showing
2023-01-06 02:23:33

  @imdgp HI, am using my iphone 14 pro max, ios 16.2, deco app version 3.2.6

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#4
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Re:iOS Deco app - no clients showing
2023-01-07 20:47:16

  @imdgp in the end, I had to delete the current network and rerun setup. Now all clients and deco units are visible.

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#5
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