Deco M5 error logs

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Deco M5 error logs

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Deco M5 error logs
Deco M5 error logs
2023-02-01 22:23:24
Model: Deco M5  
Hardware Version: V1
Firmware Version: 1.6.5 Build 20230110 Rel. 41561

Could anyone help me troubleshoot these recent issues with my ping in network?

 

I've recently noticed a large increase in the ping when working from home. I have reduced call quality and interruptions in normal tasks. 

Error logs, ping test numbers, and steps taken below. 

 

The Error logs in Critical:

 

Wed Feb 1 15:10:21 2023 user.emerg syslog: tp211,501[9912]:

Wed Feb 1 15:10:24 2023 user.emerg syslog: tp211,21[9912]: FTP

Wed Feb 1 15:10:24 2023 user.emerg syslog: tp211,21[9912]: TFTP

Wed Feb 1 15:10:24 2023 user.emerg syslog: tp211,21[9912]: H323

Wed Feb 1 15:10:24 2023 user.emerg syslog: tp211,21[9912]: RTSP

Wed Feb 1 15:10:24 2023 user.emerg syslog: tp211,21[9912]: SIP

Wed Feb 1 15:10:24 2023 user.emerg syslog: tp211,21[9912]: PPTP

Wed Feb 1 15:10:24 2023 user.emerg syslog: tp211,21[9912]: L2TP

Wed Feb 1 15:10:24 2023 user.emerg syslog: tp211,21[9912]: IPSEC

Wed Feb 1 15:10:37 2023 user.emerg syslog: tp217,505[11162]:

Wed Feb 1 15:10:37 2023 user.emerg syslog: tp217,504[11162]:

Wed Feb 1 15:10:39 2023 user.emerg syslog: tp279,508[11333]:

 

Error Logs in Warning:

 

Wed Feb 1 14:36:04 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:36:07 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from D4:AB:CD:F8:FB:3C

Wed Feb 1 14:36:10 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for 8C:49:62:0D:FB:10

Wed Feb 1 14:36:16 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from D4:AB:CD:F8:FB:3C

Wed Feb 1 14:36:21 2023 daemon.err client_mgmt: client(2C-AA-8E-7A-35-BF) not found in arp table disconnect_counter=2

Wed Feb 1 14:36:22 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for D4:AB:CD:F8:FB:3C

Wed Feb 1 14:36:25 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:36:29 2023 daemon.err udhcpd[9848]: Received DISCOVER

Wed Feb 1 14:36:29 2023 daemon.err udhcpd[9848]: clear ip 6944a8c0

Wed Feb 1 14:36:29 2023 daemon.err udhcpd[9848]: Sending OFFER of 192.168.68.105

Wed Feb 1 14:36:30 2023 daemon.err udhcpd[9848]: Sending ACK to 192.168.68.105

Wed Feb 1 14:36:30 2023 daemon.err udhcpd[9848]: clear ip 6944a8c0

Wed Feb 1 14:36:34 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:36:39 2023 daemon.err client_mgmt: mac 34-3E-A4-28-F4-92 had uploaded

Wed Feb 1 14:36:39 2023 daemon.err client_mgmt: mac 2C-AA-8E-7A-35-BF had uploaded

Wed Feb 1 14:36:39 2023 daemon.err client_mgmt: client(12-AF-33-24-A6-A7) not found in arp table disconnect_counter=0

Wed Feb 1 14:36:43 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:36:44 2023 daemon.err udhcpd[9848]: Received DISCOVER

Wed Feb 1 14:36:44 2023 daemon.err udhcpd[9848]: clear ip 6944a8c0

Wed Feb 1 14:36:44 2023 daemon.err udhcpd[9848]: Sending OFFER of 192.168.68.105

Wed Feb 1 14:36:46 2023 daemon.err udhcpd[9848]: Received DISCOVER

Wed Feb 1 14:36:46 2023 daemon.err udhcpd[9848]: clear ip 6944a8c0

Wed Feb 1 14:36:46 2023 daemon.err udhcpd[9848]: Sending OFFER of 192.168.68.105

Wed Feb 1 14:36:47 2023 daemon.err udhcpd[9848]: Sending ACK to 192.168.68.105

Wed Feb 1 14:36:47 2023 daemon.err udhcpd[9848]: clear ip 6944a8c0

Wed Feb 1 14:36:49 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for 8C:49:62:0D:FB:10

Wed Feb 1 14:36:57 2023 daemon.err client_mgmt: client(12-AF-33-24-A6-A7) not found in arp table disconnect_counter=1

Wed Feb 1 14:37:00 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:37:03 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from D4:AB:CD:F8:FB:3C

Wed Feb 1 14:37:09 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:37:12 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from D4:AB:CD:F8:FB:3C

Wed Feb 1 14:37:15 2023 daemon.err client_mgmt: client(2C-AA-8E-7A-35-BF) not found in arp table disconnect_counter=0

Wed Feb 1 14:37:15 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for 8C:49:62:0D:FB:10

Wed Feb 1 14:37:21 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from D4:AB:CD:F8:FB:3C

Wed Feb 1 14:37:30 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:37:30 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from D4:AB:CD:F8:FB:3C

Wed Feb 1 14:37:32 2023 daemon.err client_mgmt: client(2C-AA-8E-7A-35-BF) not found in arp table disconnect_counter=1

Wed Feb 1 14:37:36 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for D4:AB:CD:F8:FB:3C

Wed Feb 1 14:37:42 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:37:48 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for 8C:49:62:0D:FB:10

Wed Feb 1 14:37:50 2023 daemon.err client_mgmt: client(12-AF-33-24-A6-A7) not found in arp table disconnect_counter=0

Wed Feb 1 14:38:01 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:38:04 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from D4:AB:CD:F8:FB:3C

Wed Feb 1 14:38:07 2023 daemon.err client_mgmt: client(2C-AA-8E-7A-35-BF) not found in arp table disconnect_counter=0

Wed Feb 1 14:38:10 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for D4:AB:CD:F8:FB:3C

Wed Feb 1 14:38:19 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from D4:AB:CD:F8:FB:3C

Wed Feb 1 14:38:25 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for D4:AB:CD:F8:FB:3C

Wed Feb 1 14:38:26 2023 daemon.err client_mgmt: mac 68-C6-3A-B9-94-32 had uploaded

Wed Feb 1 14:38:26 2023 daemon.err client_mgmt: client(2C-AA-8E-6E-C7-46) not found in arp table disconnect_counter=0

Wed Feb 1 14:38:26 2023 daemon.err client_mgmt: client(2C-AA-8E-7A-35-BF) not found in arp table disconnect_counter=1

Wed Feb 1 14:38:28 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:38:34 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from D4:AB:CD:F8:FB:3C

Wed Feb 1 14:38:37 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:38:40 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for D4:AB:CD:F8:FB:3C

Wed Feb 1 14:38:44 2023 daemon.err client_mgmt: client(12-AF-33-24-A6-A7) not found in arp table disconnect_counter=0

Wed Feb 1 14:38:44 2023 daemon.err client_mgmt: client(34-3E-A4-28-F4-92) not found in arp table disconnect_counter=0

Wed Feb 1 14:38:44 2023 daemon.err client_mgmt: client(2C-AA-8E-6E-C7-46) not found in arp table disconnect_counter=1

Wed Feb 1 14:38:46 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:38:52 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for 8C:49:62:0D:FB:10

Wed Feb 1 14:38:56 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from D4:AB:CD:F8:FB:3C

Wed Feb 1 14:39:02 2023 daemon.err client_mgmt: client(68-C6-3A-B9-94-32) not found in arp table disconnect_counter=0

Wed Feb 1 14:39:02 2023 daemon.err client_mgmt: client(12-AF-33-24-A6-A7) not found in arp table disconnect_counter=1

Wed Feb 1 14:39:02 2023 daemon.err client_mgmt: client(34-3E-A4-28-F4-92) not found in arp table disconnect_counter=1

Wed Feb 1 14:39:05 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from D4:AB:CD:F8:FB:3C

Wed Feb 1 14:39:11 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for D4:AB:CD:F8:FB:3C

Wed Feb 1 14:39:18 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from D4:AB:CD:F8:FB:3C

Wed Feb 1 14:39:19 2023 daemon.err client_mgmt: client(34-3E-A4-28-F4-92) not found in arp table disconnect_counter=2

Wed Feb 1 14:39:19 2023 daemon.err client_mgmt: client(2C-AA-8E-6E-C7-46) not found in arp table disconnect_counter=0

Wed Feb 1 14:39:19 2023 daemon.err client_mgmt: client(2C-AA-8E-7A-35-BF) not found in arp table disconnect_counter=0

Wed Feb 1 14:39:24 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for D4:AB:CD:F8:FB:3C

Wed Feb 1 14:39:25 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:39:31 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from D4:AB:CD:F8:FB:3C

Wed Feb 1 14:39:34 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:39:37 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for D4:AB:CD:F8:FB:3C

Wed Feb 1 14:39:37 2023 daemon.err client_mgmt: mac 34-3E-A4-28-F4-92 had uploaded

Wed Feb 1 14:39:37 2023 daemon.err client_mgmt: client(B0-BE-83-04-21-4C) not found in arp table disconnect_counter=0

Wed Feb 1 14:39:37 2023 daemon.err client_mgmt: client(2C-AA-8E-6E-C7-46) not found in arp table disconnect_counter=1

Wed Feb 1 14:39:37 2023 daemon.err client_mgmt: client(2C-AA-8E-7A-35-BF) not found in arp table disconnect_counter=1

Wed Feb 1 14:39:39 2023 daemon.err client_mgmt: wireless client associate or disassociate.

Wed Feb 1 14:39:39 2023 daemon.err client_mgmt: client_mac:B0-BE-83-04-21-4C, client_ifname:ath0, client_action:disassociate

Wed Feb 1 14:39:39 2023 daemon.err client_mgmt: client(B0-BE-83-04-21-4C) disassociate by if(ath0).

Wed Feb 1 14:39:40 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for 8C:49:62:0D:FB:10

Wed Feb 1 14:39:43 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:39:52 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:39:55 2023 daemon.err client_mgmt: client(12-AF-33-24-A6-A7) not found in arp table disconnect_counter=0

Wed Feb 1 14:39:55 2023 daemon.err client_mgmt: client(2C-AA-8E-6E-C7-46) not found in arp table disconnect_counter=2

Wed Feb 1 14:39:58 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for 8C:49:62:0D:FB:10

Wed Feb 1 14:40:03 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from D4:AB:CD:F8:FB:3C

Wed Feb 1 14:40:09 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for D4:AB:CD:F8:FB:3C

Wed Feb 1 14:40:13 2023 daemon.err client_mgmt: client(2C-AA-8E-7A-35-BF) not found in arp table disconnect_counter=0

Wed Feb 1 14:40:18 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from D4:AB:CD:F8:FB:3C

Wed Feb 1 14:40:24 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for D4:AB:CD:F8:FB:3C

Wed Feb 1 14:40:30 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

Wed Feb 1 14:40:31 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from D4:AB:CD:F8:FB:3C

Wed Feb 1 14:40:31 2023 daemon.err client_mgmt: mac 2C-AA-8E-6E-C7-46 had uploaded

Wed Feb 1 14:40:31 2023 daemon.err client_mgmt: client(68-C6-3A-B9-94-32) not found in arp table disconnect_counter=0

Wed Feb 1 14:40:31 2023 daemon.err client_mgmt: client(12-AF-33-24-A6-A7) not found in arp table disconnect_counter=0

Wed Feb 1 14:40:36 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for 8C:49:62:0D:FB:10

Wed Feb 1 14:40:36 2023 daemon.err nrd[10037]: triggerMonSteering: Failed to get uplink rssi for D4:AB:CD:F8:FB:3C

Wed Feb 1 14:40:43 2023 daemon.err nrd[10037]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 8C:49:62:0D:FB:10

 

 

The ping test:

 

bytes=32 time=2ms TTL=64

bytes=32 time=187ms TTL=64

bytes=32 time=98ms TTL=64

bytes=32 time=77ms TTL=64

 

RTT:

minimum = 2ms Maximum = 187ms Average = 91ms

 

I've updated my firmware, restarted both router and computer. No change.

 

I've performed  

  1.  "ipconfig /flushdns" 
  2. "ipconfig /registerdns"
  3.  "ipconfig /release" 
  4. "ipconfig /renew" 
  5.  "netsh winsock reset"         

 

In command prompt as Admin. No change. 

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#1
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1 Reply
Re:Deco M5 error logs
2023-02-02 11:20:46

  @Incan Hi, welcome to the community.

Is the ping host PC wireless connected to the main Deco or satellite Deco?

If it is on a wireless connection, it is suggested to turn off "Mesh technology" for this device on the Deco APP.

And please also try to put this PC into high priority.

 

In the Critical logs, you seem to have a VPN enabled on the computer. Did the interruption refer to the VPN connection?

And as for the reduced call quality, I guess you mean something like Zoom or Microsoft Teams?

 

Thank you very much.

Best regards.

 

 

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#2
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