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Unable to access some websites via Deco X20

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Unable to access some websites via Deco X20

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Ramanan

2023-02-13 11:06:39

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Registered: 2023-02-13

Unable to access some websites via Deco X20

2023-02-13 11:06:39

Model: Deco X20

Hardware Version: V1

Firmware Version: 1.0.2 Build 20220401 Rel63997

Unable to access some websites when connected via X20

From my mobile phone, I was trying to access Peloton, the exercises are not streaming, when I turned off WiFi on the phone, I was able to access via 5G

Same applies for some websites

No Parental control set on my profile

Has anyone else come across this?

Thanks

1 Reply

David-TP

2023-02-14 06:16:02

Posts: 12361

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Registered: 2020-04-14

Re:Unable to access some websites via Deco X20

2023-02-14 06:16:02

@Ramanan

Hi, could you please test on other devices as well, like the laptop or another smartphone?

Would there be any error message when these websites failed to load?

Please refer to this link to change the WAN DNS to 8.8.8.8/8.8.4.4 : How to change DNS server settings on my Deco

By the way, have you subscribed HomeShield Pro?

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

Ramanan

2023-02-13 11:06:39

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-02-13

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Unable to access some websites via Deco X20

Unable to access some websites via Deco X20

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