Can't Log in to Deco app.

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Can't Log in to Deco app.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't Log in to Deco app.
Can't Log in to Deco app.
2023-02-13 15:55:56
Model: Deco M4  
Hardware Version:
Firmware Version:

Hello There, 

 

During log in to my Deco app I put the wrong password twice and my account was blocked for 10 minutes. But not it is been more than 1 hour. Still I can't log in. Shows "failed to log in". 

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Re:Can't Log in to Deco app.
2023-02-14 01:08:32

  @Pran001 

Hi, you could try to reset the password by clicking "Forget Password" on the APP to get around the block.

Best regards.

 

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Re:Can't Log in to Deco app.
2023-03-11 01:56:17

  @David-TP 

 

same thing happening here. No sure what was up but it's definitely scaring me away from buying more TP link products. Login on the webpage works fine, but logging in on the app I get failed password. Same copy and pasted password works one place and not the other.

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