Deco M5 cannot connect to specific network after upgrade to 1.6.5 Build 20230110 Rel. 41561
After upgrading to 1.6.x I found out that there are some domain I cannot get in, e.g. pan.baidu.
I checked the Deco app, and ensure that firewall didn't blocked and no parental control had setup.
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Hi, have you tried to change the WAN DNS to 8.8.8.8.8.8.4.4 to see whether it helped?
How to change DNS server settings on my Deco
Please also try to add https://pan.baidu.com/ under the whitelist of Malicious Content Filter:
What should I do if I cannot open a website through Deco network?
Wait for your reply.
Best regards.
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Yes I had tried changed to Google DNS and 1.1.1.1, updated the domain pan.baidu to whitelist but still not success. Any chances to rollback the firmware for me to testing?
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Hi, the firmware 1.6.5 could roll back to 1.6.1 via web UI directly:
How to Update the Firmware of Deco (Method 2 via web UI)
Best regards.
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I tried to downgrade back to 1.6.1 but the problem still exist.
I changed the router for testing and it can connect to baidu com.
Quite sure that is the Deco M5 problem.
I recalled that at 1.5.x my Deco M5 can still connect to baidu com and pan.baidu com
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Thanks for the update.
In this way, could you please send an email to support.forum@tp-link.com with the following information:
1. A picture of the IPV4 settings under Deco APP>More>Internet connection.
2. May I know who is your internet service provider?
3. Would there be any error message when you failed to access these websites?
Wait for your reply.
Best regards.
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