Cannot connect to wifi

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Cannot connect to wifi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot connect to wifi
Cannot connect to wifi
2023-02-23 18:14:45

Hi. Just bought and trying to connect.

SSID on base says TP-Link_3C95

WiFi on phone says TP-Link_0969

So password on the base does not work

How do I solve this?

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Re:Cannot connect to wifi
2023-02-24 11:20:48

@Alanz12345 

 

Hi,

 

If the SSID doesn't match that you can see on the phone, try to turn off the router and refresh the Wireless networks on your phone to determine if that SSID does come from the router.

 

If the router is broadcasting a different SSID, that might be changed before when you first configure it. You can connect your computer to the router with an Ethernet cable, then login to its web page to confirm what is the SSID and password. This is the guide for your reference.

 

If this doesn't work either, then the last sort would be resetting the router to factory defaults by pressing the RESET button as described here.

If my reply helps with the issue, please click on the arrow pointing upward. If it solves your issue, please click the star to mark it as a "Recommended Solution".
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