WIFI CALLING NOT working only with Tplink Router

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WIFI CALLING NOT working only with Tplink Router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
WIFI CALLING NOT working only with Tplink Router
WIFI CALLING NOT working only with Tplink Router
2023-03-07 06:26:30
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: 1.3.2 build 20221128 rel.45807

FYI my phone is samsung s23 ultra and wifi calling enabled and my ISP supported with this also only not working with tp link but the wifi calling worked with the main modem wireless and thats weird. and my router firmware updated to the latest up to date.

 

the Vowifi there and i can receive calls only but i cant make calls and again (that is only with tplink router) when connected to main modem even i tried another wireless from friends and and family and public wireless all work fine except my router frown

 

before posting this thread i went through all the topics here and non of them worked:

 

Tried :-

- DHCP Reservation for my android phone

- Port Forwarding (Port 50, 500, 4500, 143, 993)

- Port Triggering (Port 50, 500, 4500, 143, 993)

- Toggling uPNP

- Toggling SIP ALG

- Toggling IPSec Passthrough

- Changing WAN DNS

- Toggling TWT + Toggling Airtime Fairness

- Changing DTIM Interval from 1 to 4

- Factory reset

- Port Forwarding + Port Triggering

- Port Forwarding + Port Triggering + Toggling SIP ALG

- Port Forwarding + Port Triggering + Toggling SIP ALG + Disable IGMP Proxying

- Listing my android phone as a DMZ device

- Changing wireless bands.

- Changing wireless chanells.

- Changing wireless Changed the security settings from WPA2/3 to WPA2-P/AES and all options.

- Changed the DNS setting.

- Reset the router to factory.

- every steps above iv restarted the phone and router.

 

i hope this issue can be fixed and such a shame a big router like this giving me a headache from the of setting it up. 

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Re:WIFI CALLING NOT working only with Tplink Router
2023-03-08 08:15:54

Hello @Sari.b2 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

It seems you have done all that I can think of and all the suggestions provided in the following article:

What should I do if Wi-Fi calling cannot work through TP-Link wireless router?

 

If Wi-Fi calling still doesn't work as expected, please email us at support.forum@tp-link.com with the information below:

1. Country and ISP that provides Wi-Fi calling.

2. Screenshots of the above settings that you have set on AX11000.

3. Phone model and OS. (Test with Android and IOS phones if possible)

4. Details of the problem. The Wi-Fi calling icon doesn’t display? Or not able to dial on Wi-Fi?

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