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"Connection was reset" errors with AX1500

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"Connection was reset" errors with AX1500

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"Connection was reset" errors with AX1500
"Connection was reset" errors with AX1500
2023-03-09 06:01:43
Model: Archer AX1500  
Hardware Version: V2
Firmware Version: 1.3.3 Build 20220815 Rel. 43063(5553)

I bought the router last week. On occasion when surfing the Internet, I get "Connection was reset" errors. This happens on both Chrome and Edge. I then connect through another router, and immediately the reset errors stop. Therefore it seems clear to me that the source of the errors is the AX1500 router. How do I correct this?

 

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Re:"Connection was reset" errors with AX1500
2023-03-10 07:24:41

Hello @Alfred_Smith 

 

Can we have a screenshot of this error "Connection was reset"? 

 

It's suggested to go through the following troubleshooting suggestions and reports back with the requested details, then contact our technical support if the issue persists:

What should I do if only some of web sites cannot be accessed on TP-Link router?

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Re:"Connection was reset" errors with AX1500
2023-03-13 07:39:15

  @Kevin_Z 

 

Screenshot

When I ping the site, it times out, yet it was fine just a few minutes before.

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