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Deco X50 or Deco app not listing all connected devices

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Deco X50 or Deco app not listing all connected devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X50 or Deco app not listing all connected devices
Deco X50 or Deco app not listing all connected devices
2023-03-23 02:33:25
Model: Deco X50  
Hardware Version:
Firmware Version: 1.2.0

Not sure if it's just the app or the device itself, but I'm not seeing all devices connected to the Deco network. I'm trying to make address reservations but currently, I don't see a way to manually add MAC-IP combinations, nor see the clients (from the "Select Client"list) I want to reserve addresses for.

 

Specifically, I have 2 VMs connected to the Deco network via bridge and got IPs from the Deco's DHCP, but none of them are showing up in the Deco app.

 

Any thoughts on this?

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Re:Deco X50 or Deco app not listing all connected devices
2023-03-24 02:43:43

  @MaIsQ 

Hi, Thank you very much for the feedback.

Can you see the 2 host computers show up on the client lists?

And did the 2 virtual machines work well even though they are not showing on the client lists?

If possible, could you please refer to this link to help me submit the APP log:

How to submit Deco APP log

 

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#2
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Re:Deco X50 or Deco app not listing all connected devices
2023-03-24 05:38:15

  @David-TP No, I can't see my 2 VMs in either the list of online clients (Deco app->Network->Online Clients, or from the "Select Clients" list from Deco app->More->Advanced->Address Reservation->+ . Both VMs are able to get an IP address from Deco's network and are working fine, can communicate across devices within the network and is also connected to the internet.

 

I have just sent the app logs and used this thread's title as the comment. Thanks for looking into this.

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