Deco M4R doesn't reach more than 100MB

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Deco M4R doesn't reach more than 100MB

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Deco M4R doesn't reach more than 100MB
Deco M4R doesn't reach more than 100MB
2023-03-27 17:18:25 - last edited 3 weeks ago
Model: Deco M4  
Hardware Version:
Firmware Version: 1.5.6 Build 20221229 Rel 72252

Hello,

I am facing an issue with my Deco M4R and would like to know if you guys have some idea.

 

I have a 300MB Internet and two Deco in my house for mesh network, Deco 1 (Office - main one) and Deco 2 (Room)

Deco 1 reach 300MB in WiFi, no problem, however Deco 2 reach up to 180MB so, I tried connected it with a ethernet cable and my surprise was that using cable Deco 2 now reach up to 100MB, my expectation was to reach the same 300MB gotten in Deco 1.

 

I've checked the cables and they are ok, supports more than 100MB, tried different combinations in terms of Access Point (current configuration) and Wifi Router and didn't work.

So, based on that, do you guys know if in fact it is possible to reach more than 100MB in my Deco 2? Because I am suspecting that it is something in this Deco version, that prevent more than 100MB

 

Any comment, suggestion will be welcome.

 

Many thanks

André Casarin

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Re:Deco M4R doesn't reach more than 100MB
2023-03-27 18:24:01

  @AndreCasarin 

 

If you had Deco E4 with 100Mbps Ethernet port, that would be expected outcome. Deco M4R has gigabit Ethernet ports and what you describe would be unusual for it.

 

Deco E4 is very similarly looking to Deco M4R, and people occasionally confuse them. Check Update Deco screen in Deco app (More/System/Update Deco), it'll confirm what Deco model you have. Here is an example of that screen:

 

 

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Re:Deco M4R doesn't reach more than 100MB
2023-03-27 18:31:08

@Alexandre. 

Just checked model, please see below.

This is what I've checked, M4R has gigabit, however doesn't work :(

The only thing that I didn't try yet is to switch which one is Main, but not confidente.

Thanks in advance

André

 

 

 

 

 

 

 

 

 

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Re:Deco M4R doesn't reach more than 100MB
2023-03-27 18:36:03 - last edited 2023-03-27 18:36:33

  @AndreCasarin 

 

It is M4R. In Deco Access Point mode it should definitely deliver more than 100Mbps on a wired backhaul.

 

Try the clean test that may help to narrow where the problem is:

 

Configure Deco to run in Access Point mode;

Connect device with gigabit Ethernet port, such as laptop, to Main Deco with short Ethernet cable, verify speed test on laptop reports 300Mbps;

Unplug laptop, plug Satellite Deco to that same short Ethernet cable connecting to Main Deco. Power Satellite M4 on and verify it reports Ethernet backhaul in Deco app;

Take another short Ethernet cable, plug to second port of Satellite Deco and to laptop. Run speed test on laptop again.

 

 

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Re:Deco M4R doesn't reach more than 100MB
2023-03-27 18:41:23

  @Alexandre. 

Ok, got it

I will try and let you know, let's see

Thanks

André

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