Adding E4 extender

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Adding E4 extender

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Adding E4 extender
Adding E4 extender
2023-04-04 10:48:06

Why do I get a blue zigzag showing on Living room I wanted to add another E4 extender to the network and it shows up as a zigzag not wifi

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Re:Adding E4 extender
2023-04-04 11:30:14

  @Thevoice 

 

Blue zigzag means this E4 is connected by Ethernet cable to your home network. 

 

If this E4 is not connected by Ethernet cable, another possibility it has very old firmware, which confuses Deco app into reporting non-existent Ethernet link. Please share Update Deco screenshot from your Deco app, to check that.

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#2
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Re:Adding E4 extender
2023-04-06 06:53:53

  @Thevoice 

Hi, Thanks for the feedback.

If the living room Deco E4 is actually wirelessly connected to other Deco but Deco APP incorrectly showed up as "Ethernet", please also help me submit the APP log here:

How to submit Deco APP log

By the way, is there any network switch connected behind the main Office Deco?

Best regards.

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