Hi and thank you for your answer. As far as I read about your suggestion, they are not banned in my country. Is there any other suggestion? maybe to try another firmware? It baffles me that it consistently chooses the worst channels.

  @David-TP Thank you for taking the time to reply and explain.

 

I do notice unstable connection, and very very slow speeds. Sometimes, For a brief moment after pressing the optimize option, it is all well, but moments later we all have problems again.

 

What are your suggestion to make the router not use the rare, worst channel at 2.4ghz, or for 5ghz? Go back to a previous firmware?

 

This is something which is highly impacting our home since we work from home, have school from home and we cannot even keep a zoom talk with a colleague for more than 1 minute. This is simply impossible.

 

I would appreciate any suggestion to remedy the situation before I throw the Deco away and buy something that will allow me to change a simple channel.

 

Thank you again.

 

Edit:

I have read some numerous posts asking for this feature. In one of them you answered:

"Your point is always scanning its environment to choose the channel that is most likely to give you the best Wi-Fi",

Which is clearly not the case, based on my experience and the high volume of posts asking about the solution or asking for this to be enabled for us.

 

I do understand the iteration needs, time, feature pool and everything related to it in order to make it work. But if this thing has been going around with posts dating back to 2019, maybe, just maybe, either improve your software and taking your customers seriously, making this an urgent issue to be solved, or let us choose?

Without customers your company has no reason to exist, and I do believe people that has not got a solution in the past 4 years, did not stay with bad internet for this amount of time but went to your competitors that do allow this basic thing. 

The fall of Deco will sadly be on your end. We invested good money and we deserve this basic feature.

This is something you need to address seriously

Guys,

 

I just recently bought the new Deco Voice X20, and just found that we cannot manually choose the channel the WiFi 2.4G/5G used.

If that were the case, I would assume the Deco system would do a good job in choosing the less busy channel, and when I did a scanned, and found it somehow like to open party on a busy channel...

 

I would think either TP-Link deco team allow end user to have the ability to manually choose the less busy channel, or have the Deco system to be intelligent enough to choose the less busy channel.

 

 

Thank you.

 

Cheers