Getting only 10Mbps speed and showing "Abnormal WAN speed "

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Getting only 10Mbps speed and showing "Abnormal WAN speed "

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Getting only 10Mbps speed and showing "Abnormal WAN speed "
Getting only 10Mbps speed and showing "Abnormal WAN speed "
2023-08-25 12:34:23
Model: Deco M5  
Hardware Version: V3
Firmware Version: M5(3.2) 1.7.1 Build 20230608 Rel. 74023

I am not getting more than 10Mbps speed after upgrading Firmware from 1.6.2 to 1.7.1

Please help me!

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Re:Getting only 10Mbps speed and showing "Abnormal WAN speed "
2023-08-28 10:09:13

  @Halim407 

Hi, welcome to the community.

Have you done any troubleshooting so far?

If not, please refer to the following suggestions first:

1. Replace a new cable between the cable modem and the main Deco M5.

2. Connect the modem to another Ethernet port of the main M5.

3. Change a different Deco M5 as the main Deco per How to Set up the Satellite Deco or a new Deco to be the Main Deco

Thank you very much and wait for your reply.

 

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