Tether meldet cloud Router offline obwohl er online ist.

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Tether meldet cloud Router offline obwohl er online ist.

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Tether meldet cloud Router offline obwohl er online ist.
Tether meldet cloud Router offline obwohl er online ist.
2023-09-20 16:56:10
Model: Archer MR200  
Hardware Version:
Firmware Version:

Hallo Community, 

 

seit zwei Tagen habe ich das Problem, dass mir die Tether App meinen Cloud Router zeitweise als offline anzeigt, obwohl der Router online ist und ich mit anderen Apps (Smart Home) auch auf das externe Netzwerk zugreifen kann.

 

Hat jemand eine Idee woran es liegen könnte? 

 

Grüße 

 

Udo 

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Re:Tether meldet cloud Router offline obwohl er online ist.
2023-09-21 06:54:31

  @udo-m 

 

Hi, what is the hardware and firmware version of your MR200? Please check the hardware version on the device label.

 

Besides, when the issue happens, if you restart the MR200, will it show online again on Tether App?

 

The issue seems to be similar as this post: Internet works fine via LTE Gateway Router but Tether App shows it offline when managed remotely

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Tether meldet cloud Router offline obwohl er online ist.
2023-09-22 00:10:39

  @Sunshine 

 

Hi Sunshine,

at the moment the router is online again, but with the Tether App, I can not get the requestet information.

I can't have a look to the hardware, because the router is in my holyday house in Spain and I am in Germany.

 

Kind Regards

 

Udo
 

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Re:Tether meldet cloud Router offline obwohl er online ist.
2023-09-22 07:36:16

udo-m wrote

  @Sunshine 

 

Hi Sunshine,

at the moment the router is online again, but with the Tether App, I can not get the requestet information.

I can't have a look to the hardware, because the router is in my holyday house in Spain and I am in Germany.

 

Kind Regards

 

Udo
 

  @udo-m 

 

Hi, is anyone able to reach the MR200 router? If not, we are unable to confirm if the MR200 is really connected to the internet or not, and please also check if there is any new firmware on the Tether App.

If not, I am afraid you could only check it when you are there next time.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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