AC1200 Deco E4 setup problem
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AC1200 Deco E4 setup problem
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2023-09-21 13:34:55 - last edited 3 weeks ago
Posts: 1
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Registered: 2023-09-21
AC1200 Deco E4 setup problem
2023-09-21 13:34:55 - last edited 3 weeks ago
During the setup procedure on the app the deco unit cannot be found and yet in my phonsettings the Wi-Fi is connected to the deco unit.
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2023-09-22 07:39:28 - last edited 2023-09-25 09:29:55
Posts: 12361
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Re:AC1200 Deco E4 setup problem -Solution
2023-09-22 07:39:28 - last edited 2023-09-25 09:29:55
Hi, here are some suggestions for your reference:
1. Confirm the Deco is still blinking blue.
2. Disable VPN service if there is any.
3. Enable "Location" and "Local Network" for the Deco APP on the smartphone if you are using an iPhone.
Wait for your reply and best regards.
Check What's Currently Going on With Deco
Deco Early Access Firmware Open for Test!
Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience!
Try to leave a Message if urgent help is required.
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Posts: 12361
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2023-09-22 07:39:28 - last edited 2023-09-25 09:29:55
Posts: 12361
Helpful: 1710
Solutions: 1120
Stories: 9
Registered: 2020-04-14
Re:AC1200 Deco E4 setup problem -Solution
2023-09-22 07:39:28 - last edited 2023-09-25 09:29:55
Hi, here are some suggestions for your reference:
1. Confirm the Deco is still blinking blue.
2. Disable VPN service if there is any.
3. Enable "Location" and "Local Network" for the Deco APP on the smartphone if you are using an iPhone.
Wait for your reply and best regards.
Check What's Currently Going on With Deco
Deco Early Access Firmware Open for Test!
Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience!
Try to leave a Message if urgent help is required.
Recommended Solution
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We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
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We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
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2023-09-21 13:34:55 - last edited 3 weeks ago
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