Home Network Community > All Threads > C54 can't find 5Ghz
< All Threads

C54 can't find 5Ghz

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

C54 can't find 5Ghz

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
C54 can't find 5Ghz
C54 can't find 5Ghz
2023-09-23 06:12:47 - last edited 2023-09-25 03:08:04
Model: Archer C54  
Hardware Version: V1
Firmware Version: Archer C54(VN)_V1_230608

Hello, I'm using C54 and I can't find the 5GHz network during installation. But my laptop and smartphone can use normally.

I'm trying reboot, update firmware and Manual setup but it's not working.

Please help ! 

 

Thank you!

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:C54 can't find 5Ghz-Solution
2023-09-23 16:13:53 - last edited 2023-09-25 03:08:04

  @Truucs 

 

Channel 60 is not supported by the Archer C54. (as well as many other routers in the lower price range)

 

You can see what channels are supported if you switch the C54 to "Router" mode or "Access Point" mode and then click the drop-down selection for "Channel" in the (Advanced) Wireless Settings menu.

 

Recommended Solution
  0  
  0  
#6
Options
5 Reply
Re:C54 can't find 5Ghz
2023-09-23 15:10:54 - last edited 2023-09-23 15:11:34

  @Truucs 

 

Hi,

 

Do you mean you want to use the C54 in Range Extender mode, but the C54 can't see the 5 GHz wireless network of your main router?

 

If that's the case, then the main router is probably broadcasting on a channel that the C54 doesn't support. See if you can change the 5 GHz channel of the main router to channel 36 and the try again to connect the C54.

 

  1  
  1  
#2
Options
Re:C54 can't find 5Ghz
2023-09-23 15:17:15
I don't have permission on main router to change channel. So, there is no other way, right?
  0  
  0  
#3
Options
Re:C54 can't find 5Ghz
2023-09-23 15:22:41 - last edited 2023-09-23 15:30:59

  @Truucs 

 

If the channel is not supported by the C54, then there is no other way.

 

To make sure the channel not being supported is the problem here, can you please check on your laptop or phone on which 5 GHz channel the main router is broadcasting on?

 

Windows will show the channel under the "Properties" of the connection, like in this example.

  0  
  0  
#4
Options
Re:C54 can't find 5Ghz
2023-09-23 15:53:06 - last edited 2023-09-23 15:53:24

60

  0  
  0  
#5
Options
Re:C54 can't find 5Ghz-Solution
2023-09-23 16:13:53 - last edited 2023-09-25 03:08:04

  @Truucs 

 

Channel 60 is not supported by the Archer C54. (as well as many other routers in the lower price range)

 

You can see what channels are supported if you switch the C54 to "Router" mode or "Access Point" mode and then click the drop-down selection for "Channel" in the (Advanced) Wireless Settings menu.

 

Recommended Solution
  0  
  0  
#6
Options

Information

Helpful: 0

Views: 687

Replies: 5

Related Articles
Archer C54
461 0
TP LINK c54
335 0
Archer C54 5GHz band issue
2004 1
Archer C54 did Not Support All 5ghz Band
1135 0
Archer C54 - mountable on wall?
1490 0
Archer C54 limited to 100mbps problem
9117 1
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.