USB storage disconnecting at random on AX73

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USB storage disconnecting at random on AX73

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
USB storage disconnecting at random on AX73
USB storage disconnecting at random on AX73
2023-10-06 22:06:56
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.2.1

About a week ago the USB share through SMB function on my AX73 router started to suddenly disconnect at random. At first it only happened once every day or so but now it happens 4 or 5 times a day. If I leave it long enough it will reconnect in an hour give or take a bit. Or I can go to the admin page for my router and look at the USB Storage page, just looking at it causes it to reconnect. By disconnect I mean that attempting to view the files on the share through Windows explorer or attempting to play a movie through VLC on my TV gives a share not found error.

 

I thought at first it might be that my old hard drive was dying (it turns out this was true) but I replaced it with a new 2TB ssd last night and the problem restarted today in the afternoon.

 

The log for the most recent incident is below:

 

2023-10-06 17:27:59 usbshare[12442]: <5> 291254 MiniDLNA start
2023-10-06 17:27:59 usbshare[12442]: <5> 291252 ProFTPd start
2023-10-06 17:27:59 usbshare[12442]: <5> 291250 Samba start
2023-10-06 17:27:59 usbshare[12442]: <5> 291255 MiniDLNA stop
2023-10-06 17:27:59 usbshare[12442]: <5> 291253 ProFTPd stop
2023-10-06 17:27:59 usbshare[12442]: <5> 291251 Samba stop
2023-10-06 17:27:51 usbshare[11743]: <5> 291254 MiniDLNA start
2023-10-06 17:27:51 usbshare[11743]: <5> 291252 ProFTPd start
2023-10-06 17:27:51 usbshare[11743]: <5> 291250 Samba start
2023-10-06 17:27:50 usbshare[11738]: <5> 291254 MiniDLNA start
2023-10-06 17:27:50 usbshare[11738]: <5> 291252 ProFTPd start
2023-10-06 17:27:50 usbshare[11738]: <5> 291250 Samba start
2023-10-06 17:27:50 usbshare[11743]: <5> 291255 MiniDLNA stop
2023-10-06 17:27:50 usbshare[11738]: <5> 291255 MiniDLNA stop
2023-10-06 17:27:50 usbshare[11743]: <5> 291253 ProFTPd stop
2023-10-06 17:27:50 usbshare[11738]: <5> 291253 ProFTPd stop
2023-10-06 17:27:50 usbshare[11743]: <5> 291251 Samba stop
2023-10-06 17:27:50 usbshare[11738]: <5> 291251 Samba stop
2023-10-06 17:27:49 led-controller[1134]: <6> 288051 Start to run USB3
 

The entry before this is from several hours earlier and has nothing to do with the disconnection that occurred at approximately 17:27:00.

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Re:USB storage disconnecting at random on AX73
2023-10-08 07:50:31

  @Stephen_M 

 

Hi, if you connect the USB hard drive to your computer directly and monitor for one or two days, will it have similar issues?

 

Besides, it seems that you are not using the latest firmware, please update the latest firmware for your Archer AX73 router:

Firmware Download for Archer AX73 V1

 

If there is still any problem with the USB sharing function, please let us know the model no. and format of your USB hard drive.

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