Deco X50 goes offline

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Deco X50 goes offline

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Deco X50 goes offline
Deco X50 goes offline
2023-11-09 18:40:58
Tags: #X50
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.3.1 Build 20230824 Rel. 74320

I have 4 Deco X50.

 

One is the Main, configured as router and directly connected to the internet.

 

On 3 rooms in my house the other ones are connected use WiFi backhaul.

 

sometimes they go offline in the app for no reason.

 

Does anyone have experience with this?

never had it with my Deco M5's.

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#1
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Re:Deco X50 goes offline
2023-11-10 06:12:16

  @berend 

Hi, welcome to the community.

When they are offline on the Deco APP, are you still be able to get internet service? 

 

Would their LED turn red as well?

If yes, Could you please refer to this link to check which case is quite like yours? 

Fix unstable connection when connected to the Deco network

 

By the way, How often would they go offline on the Deco APP or turn red?

Wait for your reply and best regards.

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