Deco stops working overnight
Deco stops working overnight and must be rebooted each morning.
Firewater is up to date. Works well during the day, mostly anyway. But every morning it must be rebooted physically.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Firmware is up to date
- Copy Link
- Report Inappropriate Content
Hi, welcome to the community.
May I know who is your internet service provider?
Would the main Deco X20 turn red when it stopped working?
Have you set up any reboot schedule on the Deco X20?
Could you please help me run the following test when Deco stopped working again:
1. Please save a picture of the IPV4 settings on the Deco APP>More>Internet connection>IPV4 when internet dropped out.
2. Connect a wired laptop via Ethernet cable to the ISP cable/fiber modem and confirm the model is still working properly.
Wait for your reply and best regards.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
ISP start, London, Ontario provider now part of Telus.
Deco and satilletes all red.
Reboot scheduled for 3AM daily, but issue predates that setup.
Modem worked as expected when connected to laptop via ethernet cable
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 487
Replies: 4