Archer AX72 V1 New Firmware Supports Configuring HomeShield on Web UI

Archer AX72 V1 New Firmware Supports Configuring HomeShield on Web UI

16 Reply
Re:Archer AX72 V1 New Firmware Supports Configuring HomeShield on Web UI
2024-01-12 05:05:31

  @Sunshine yes, I later realised later.

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#13
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Re:Archer AX72 V1 New Firmware Supports Configuring HomeShield on Web UI
2024-01-12 07:20:25

  @Sunshine hi i have found a serious flaw on the new firmware, it seems that it disabled vlan settings after each reboot / power off of the device, please check. I have to set the vlan everytime I reboot the router.

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#14
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Re:Archer AX72 V1 New Firmware Supports Configuring HomeShield on Web UI
2024-01-12 08:27:32

azrinaziz_kiko wrote

  @Sunshine hi i have found a serious flaw on the new firmware, it seems that it disabled vlan settings after each reboot / power off of the device, please check. I have to set the vlan everytime I reboot the router.

  @azrinaziz_kiko 

 

Do you mean the settings on Advanced->Network->IPTV/VLAN will be lost completely and it shows IPTV/VLAN disabled after each reboots?

Please let us know who your ISP is and share with us a backup config file on Advanced->System->Backup&Restore page, we will test with the same config to see if the issue can be reproduced on our end.

 

By the way, what is the current firmware version of yoru AX72 V1? and is it US version?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#15
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Re:Archer AX72 V1 New Firmware Supports Configuring HomeShield on Web UI
2024-01-12 08:48:41

  @Sunshine 

 

Do you mean the settings on Advanced->Network->IPTV/VLAN will be lost completely and it shows IPTV/VLAN disabled after each reboots?

No, it just disabled the IPTV/VLAN settings. My settings for IPTV/VLAN is intact. I just need to reenable IPTV/VLAN checkbox every reboots

 

My ISP is TM-UNIFI MALAYSIA

 

I have to revert to previous firmware to fix the problem (V1 US VERSION)

File:
backup-Archer AX72-2024-01-12.zipDownload
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#16
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Re:Archer AX72 V1 New Firmware Supports Configuring HomeShield on Web UI
2024-01-15 01:06:44

  @azrinaziz_kiko 

 

To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#17
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Re:Archer AX72 V1 New Firmware Supports Configuring HomeShield on Web UI
Wednesday

  @Sunshine Hi. I have struggled with parental controls, starting with Archer C3150(EU) and Homecare Parental Controls and in December 2023 i gave up and bought a Archer AX95 with Homeshield Advanced Parental Control with a yearly subscription. One of the reasons was the promised app management functions. 
Flexible Bed Time, Time Limits, Off Time, Time Reward,Family time
Blocked Apps*, App Time Limits*, Always Allowed Apps*
SafeSearch*, YouTube Restricted*, Comprehensive Insight
App management functions are set for Q1 2024. SafeSearch and YouTube are supported on most models with HomeShield; others anticipated by Q1 2024.

 

I have had the subscription for almost a year - with a lot of problems - and right now there is no data in the graphics reports or any data.
And there is no functions like the promised one's that was set for Q1 2024.

So the main questions is. Is there a new firmware for the AX95 that has Homeshield Web UI or Tether App/new firmware with the promised new functions and a stabile parental controls?
I have waited.......  been promised fixes - new functions for almost a year with the AX95 - struggled a lot with a C3150 before that and so far I am up and running with a wifi router without real functionality.
Can I hope for a solution before next annual subscription or am I paying for nothing? (should I file a complaint to get my money back?)

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#22
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