Wan connection lost after a long download at high speed connected by cable

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Wan connection lost after a long download at high speed connected by cable

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Wan connection lost after a long download at high speed connected by cable
Wan connection lost after a long download at high speed connected by cable
2023-12-15 20:07:00
Model: Archer AX20  
Hardware Version: V1
Firmware Version: 1.3.6 Build 20230830 rel.15380(5553)

HI. With the computer wired connected, and when installing programs on Steam or downloading big files at high speed (maybe more than 300Mbps), the WAN connection is lost for some time and then later resets and start working again. It is like a buffer is full or the processor hangs until reboots.

Cables are cat 6 and the port is at 1Gbps. As far as I know this behaviour is not shown when connecting using Wifi.

 

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Re:Wan connection lost after a long download at high speed connected by cable
2023-12-18 07:23:41

  @Federosario 

 

Hi, please connect the same computer to your modem directly and test if there is similar issues.

 

By the way, what is the bandwidth you paid and actual download speed when connected to the router?

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