Parental control not blocking sites

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Parental control not blocking sites

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Parental control not blocking sites
Parental control not blocking sites
2023-12-26 08:34:39
Model: Deco M9 Plus  
Hardware Version: V9
Firmware Version:

Hi,

I setup parental controls for my son's school laptop to block sites like Roblox and YouTube. 
It recognizes the sites as blocked but still allows them to be visited. 
how can we make this really work?

thanks!

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Re:Parental control not blocking sites
2023-12-27 02:59:45

  @Tjee 

Hi, Welcome to the community.

When I checked your TP-link email ID, I see the firmware of Deco M9 Plus is still on 1.2.11. The latest firmware for Deco M9 Plus is 1.6.2 now.

It is suggested to update to the latets firmware version to see whether it helps with the current issue:

https://www.tp-link.com/en/support/download/deco-m9-plus/v2/#Firmware

How to update the firmware:https://www.tp-link.com/en/support/faq/1599/ (method 3)

Best regards.

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