Deco wired network issues (Camera security)

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Deco wired network issues (Camera security)

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Deco wired network issues (Camera security)
Deco wired network issues (Camera security)
2023-12-29 14:18:07
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.4.1 Build 20231122 Rel. 40485

Hi I have had a lot of issues with my Deco X50 setup - I see my previous posts were deleted. I gave up using the Deco as I needed to work and the network was unuseable. Today I unboxed it again and spent some time setting it up.

 

I have one Deco unit as primary router and a hard wired second unit as an Mesh extender. My wifi connected devices seem to be working fine. My issue is with my hardwired devices.

 

Here is a description of my setup

 

Internet -> PON -ethernet-> X50 Primary -ethernet hard wired backhaul to -> X50 extender (I used the ethernet ports on the X50 to the other X50 device directly)

 

Also connected to the Primary X50 is a dumb ethernet GB switch with multiple other devices ethernet hardwired (about 9 devices) These are currently causing issues. I lose intenet access randomly, specifically http/https traffic.

 

I enabled debug logging on the routers local web interface and it looks as if the router is blocking my laptop due to an incorrect  "daemon.info camera_security" setting

 

<?xml version="1.0"?><s:Envelope s:encodingStyle="url...." xmlns:s="url..."><s:Body><u:GetStatusInfo xmlns:u="urn:schemas-upnp-org:service:WANIPConnection:1"></u:GetStatusInfo></s:Body></s:Envelope>: illegal url /vjuwk/ctl/IPConn
Fri Dec 29 15:16:32 2023 daemon.info camera_security[12112]: access check runing
Fri Dec 29 15:16:32 2023 daemon.info camera_security[12112]: state_check
Fri Dec 29 15:16:32 2023 daemon.info camera_security[12112]: parsing neigh table begin
Fri Dec 29 15:16:32 2023 daemon.info camera_security[12112]: line is *  1    00:05:cd:7e:b7:3e    no           5.15
Fri Dec 29 15:16:32 2023 daemon.info camera_security[12112]: *port_id is 1, mac is 00:05:cd:7e:b7:3e is_loacl=no age=5.150000
Fri Dec 29 15:16:32 2023 daemon.info camera_security[12112]: neigh online ---> mac: 00:05:CD:7E:B7:3E(5.150000)

 

<removed some log lines>


Fri Dec 29 15:16:32 2023 daemon.info camera_security[12112]: neigh online ---> mac: 6C:4B:90:23:B6:6A(0.370000)
Fri Dec 29 15:16:32 2023 daemon.info camera_security[12112]: line is *  1    80:7d:3a:6a:b9:11    no          27.37
Fri Dec 29 15:16:32 2023 daemon.info camera_security[12112]: *port_id is 1, mac is 80:7d:3a:6a:b9:11 is_loacl=no age=27.370000
Fri Dec 29 15:16:32 2023 daemon.info camera_security[12112]: neigh online ---> mac: 80:7D:3A:6A:B9:11(27.370000)
Fri Dec 29 15:16:32 2023 daemon.info camera_security[12112]: line is *  3    9c:2d:cd:35:02:2a    no           0.10

 

My laptop is 9c:2d:cd:35:02:2a and it is flagged as "no" - I can do nslookups to internet so device is connected but I cannot browse to any sites.

My camera settings are not enabled. I use DHCP with a reservation for my PC.

 

Can I supply any more logs to help diagnose this issue?

I do not use the camera security (Home or local mode) or any extensions this is a basic setup to test the Deco.

I have not signed up for any of the free trials as I do not want to incurr any extra costs on a non working network.

Is it possible to stop the camera daemon startup?

Can I get ssh access to do some more detailed diagnosis?

 

 

thanks Thomas

 

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Re:Deco wired network issues (Camera security)
2024-01-09 03:01:33

  @ThomasMockridge 

Hi, Thank you very much for the feedback.

Are you able to adjust the network topology a little bit, connecting the GB switch to the satellite Deco X50, such as:

Internet -> PON -ethernet-> X50 Primary -ethernet hard wired backhaul to -> X50 extender---a dumb ethernet GB switch--other 9 wired clients

 

I noticed your firmware has been updated to 1.4.1. Did the wired Ethernet speed start after the firmware upgrade?

If possible, you could send a copy of the system log to support.forum@tp-link.com.

By the way, how often did this issue repeat? or Are you able to repeat this issue in a short time?

Wait for your reply and best regards.

 

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Re:Deco wired network issues (Camera security)
2024-01-09 06:57:44

  @David-TP 

Unfortunately it happens randomly over a long period, hours even days.  It seems worse after a reboot of either the Deco or my laptop. (It seems it knows when I have an important Teams call - not really it just seems that way)

I have had to remove the Deco's from the network as they are not useable, not even in Access point mode only.

 

I have put back my Openwrt on a TP-Link Archer C20. It is more stable than the Deco's.

 

The camera access controls update made my network even more unstable, very slow DHCP refreshes and disconnects from the WAN.

I am not sure where the disconnect happened, as my laptop Teams just stopped working.

I did notice that my dns resolution to Internet was working and only http/http2 traffic was stopped (This is why I suspected the camera sofware.)

 

I can update on Sat or Sunday when I can afford Network downtime to gather logs, I do not want downtime during working hours.

 

 

 

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