Unbind previous TP-Link ID

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Unbind previous TP-Link ID

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Unbind previous TP-Link ID
Unbind previous TP-Link ID
2024-02-26 14:10:37 - last edited 2024-03-18 01:55:58
Model: Archer AX11000  
Hardware Version: V7
Firmware Version: 1.3.4

Good afternoon

I bought AX11000 router from person who bought at ebay. After reseting the router I adjust it to my need. But I admit that it is bounded to some tp link account, which I can't change.

Please advise if there is any way to reset the tp link ID and set instead mine. 

Basically it doesn't influence anything while using it but I can't link it to alexa. I'll appreciate the advise.

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1 Accepted Solution
Re:Unbind previous TP-Link ID-Solution
2024-02-27 03:55:39 - last edited 2024-03-25 02:35:52

  @Vitaliy13 

 

Hi, normally a factory reset should be unbind it from previous TP-Link ID, so please make sure you've reset it successfully by holding reset button until power LED flashing.

 

If it still has the same issue, please send an email to support@tp-link.com along with the proof of purchase and picture of the device label.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Unbind previous TP-Link ID-Solution
2024-02-27 03:55:39 - last edited 2024-03-25 02:35:52

  @Vitaliy13 

 

Hi, normally a factory reset should be unbind it from previous TP-Link ID, so please make sure you've reset it successfully by holding reset button until power LED flashing.

 

If it still has the same issue, please send an email to support@tp-link.com along with the proof of purchase and picture of the device label.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Unbind previous TP-Link ID
2024-03-16 17:48:31

  @Sunshine i am in same situation, i reset my router(archer ax 55) but not work

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Re:Unbind previous TP-Link ID
2024-03-16 19:12:46

  @Nam100 

I solved the issue sending e-mail to tp link, with attached invoice, to prove that I bought it. So they did the job.

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